Is Sage down?

Last checked 10m ago
Current status
Sage is having a partial outage

9 active incidents: Sage Expense Management - Partial Outage, Sage Network - Partial Outage · +7 more

Official status page: https://status.sage.com · Polled every 5 minutes · 520 components tracked

Sage is reporting a partial outage right now (last checked 10m ago). Some components are affected; others remain operational.

Real-time Sage status, recent outages, and incident history — pulled directly from Sage's official status page at https://status.sage.com every 5 minutes. Pingoru tracks 520 Sage services and has captured 225 incidents in the last 90 days (98.90% uptime). Get email, Slack, Discord, or webhook alerts the moment Sage reports a new incident — free for 5 monitors, no credit card.

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Sage uptime 98.90% uptime · past 90 days
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Active incidents 8

  1. Ongoing ● 18m
    Started Sep 14, 2026, 02:03 PM UTC
    Sage Expense ManagementSage Expense ManagementSage Expense Management
    Timeline · 1 update
    • investigating · Sep 14, 2026, 02:03 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    Latest: We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. Ongoing ● 24m
    Started Sep 14, 2026, 01:58 PM UTC
    Timeline · 1 update
    • investigating · Sep 14, 2026, 01:58 PM UTC

      We are continuing to investigate the cause of the issue.

    Latest: We are continuing to investigate the cause of the issue.

  3. Ongoing ● 1h 31m
    Started Sep 14, 2026, 12:51 PM UTC
    BrightpearlBrightpearl
    Timeline · 2 updates
    • investigating · Sep 14, 2026, 12:51 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • monitoring · Sep 14, 2026, 01:12 PM UTC

      We have identified an issue preventing customers using the Avalara integration from performing tax calculations in the USA. This functionality is used by the majority of our US customers and a subset of customers in Europe. The BigCommerce integration was also experiencing delays. All other product functionality was performing as expected. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    Latest: We have identified an issue preventing customers using the Avalara integration from performing tax calculations in the USA. This functionality is used by the majority of our US cus…

  4. Ongoing ● 2h 7m
    Started Sep 14, 2026, 12:15 PM UTC
    Timeline · 1 update
    • investigating · Sep 14, 2026, 12:15 PM UTC

      We have identified an issue preventing customers in France from accessing certain folders when logging in to the Collaborative Portal. When attempting to access certain folders they are receiving the following error: "You do not have access to this entity. The selected entity is invalid or you do not have access to it. Please select another entity from the list below". After clearing cache and restarting their browsers some customers are regaining access to these folders. The products/services affected are: - Sage 50 - Sage 100 - Sage X3 - Sage FRP 1000 (FR) - Batigest - Sage Business Cloud Bureau (FR) - Sage Connect

    Latest: We have identified an issue preventing customers in France from accessing certain folders when logging in to the Collaborative Portal. When attempting to access certain folders the…

  5. Ongoing ● 4h 32m
    Started Sep 14, 2026, 09:50 AM UTC
    Sage Active
    Timeline · 3 updates
    • investigating · Sep 14, 2026, 09:50 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Sep 14, 2026, 10:13 AM UTC

      We have identified an issue impacting customers in France. When customers click “Post” on a purchase invoice, the action appears to have no effect. If “Post” is clicked for the second time, the following error is displayed: "Unable to create the journal entry because one has already been generated." As part of remediation process, the GE sync will not be available while we investigate.

    • identified · Sep 14, 2026, 12:07 PM UTC

      We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.

    Latest: We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.

+3 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days
  1. Resolved 12h 8m
    Started Sep 13, 2026, 06:57 PM UTC · Resolved Sep 14, 2026, 07:06 AM UTC
    Sage 100 Partner Cloud (NA)Sage 100 Partner Cloud (FR)Sage 200 (ES)Sage 200 Partner Cloud (ES)Sage Online (FR)
    Timeline · 5 updates
    • investigating · Sep 13, 2026, 06:57 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • identified · Sep 13, 2026, 07:27 PM UTC

      We have identified an issue where customers in North America, Spain and France are prevented from accessing the service. Customers in North America are however able to access the service using the windows mode while customers in Spain can access the service using the launcher. The products/services affected are: Sage 100 Online SPP (FR) Sage 100 Partner Cloud (FR) Sage 100 Partner Cloud (NA) Sage 200 (ES) Sage 200 Partner Cloud (ES) We are currently investigating.

    • identified · Sep 13, 2026, 08:03 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Sep 13, 2026, 08:57 PM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • resolved · Sep 14, 2026, 07:06 AM UTC

      The issue is resolved and the service continues to perform as expected.

    Latest: The issue is resolved and the service continues to perform as expected.

  2. Resolved 5h 47m
    Started Sep 11, 2026, 08:18 AM UTC · Resolved Sep 11, 2026, 02:06 PM UTC
    Sage ConnectSage 50Sage Business Cloud Bureau (FR)Sage ConnectSage FRP 1000 (FR)
    Timeline · 4 updates
    • investigating · Sep 11, 2026, 08:18 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Sep 11, 2026, 08:42 AM UTC

      We have identified an issue preventing some customers in France and North America from accessing the Collaboration Portal. Affected customers are presented with an "Unable to load the page" error message. The products/services affected are: Sage 50 Sage 100 Sage X3 Sage FRP 1000Batigest Sage Business Cloud Bureau We are currently investigating the issue. As a workaround, affected customers can clear their browser cache and cookies to restore connectivity.

    • monitoring · Sep 11, 2026, 09:49 AM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Customers who continue to experience issues should close and reopen their browser before logging in again.

    • resolved · Sep 11, 2026, 02:06 PM UTC

      The issue is resolved and the service continues to perform as expected.

    Latest: The issue is resolved and the service continues to perform as expected.

  3. Resolved 3h 52m
    Started Sep 10, 2026, 10:40 AM UTC · Resolved Sep 10, 2026, 02:33 PM UTC
    E-ReportingSage ActiveSage ConnectSage for AccountantsSage FRP 1000 (FR)Sage IntacctSage X3 CloudSage X3 Hosted (FR)E-invoicing France
    Timeline · 3 updates
    • investigating · Sep 10, 2026, 10:40 AM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Sep 10, 2026, 11:03 AM UTC

      We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions. We are currently investigating the issue.

    • resolved · Sep 10, 2026, 02:33 PM UTC

      The issue is resolved and the service is available and performing as expected.

    Latest: The issue is resolved and the service is available and performing as expected.

  4. Resolved
    Started Sep 09, 2026, 11:38 AM UTC · Resolved Sep 09, 2026, 11:38 AM UTC
    Sage Business Cloud Accounting ZA
    Timeline · 1 update
    • resolved · Sep 09, 2026, 11:38 AM UTC

      We identified an issue where customers in South Africa were presented with error message “ sorry you have been blocked” when attempting to create invoices and access banking screens. The issue is now resolved, and the service is performing as expected.

    Latest: We identified an issue where customers in South Africa were presented with error message “ sorry you have been blocked” when attempting to create invoices and access banking screen…

  5. Resolved 1d 22h
    Started Sep 08, 2026, 03:16 PM UTC · Resolved Sep 10, 2026, 02:13 PM UTC
    Brightpearl
    Timeline · 4 updates
    • investigating · Sep 08, 2026, 03:16 PM UTC

      We are investigating a potential issue with the service. An update will be provided within 30 minutes.

    • investigating · Sep 08, 2026, 03:30 PM UTC

      We have identified an issue where European customers are experiencing intermittent errors in the UI. We are currently investigating.

    • monitoring · Sep 08, 2026, 04:15 PM UTC

      The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

    • resolved · Sep 10, 2026, 02:13 PM UTC

      The issue is resolved and the service continues to perform as expected.

    Latest: The issue is resolved and the service continues to perform as expected.

See the full Sage outage history

109 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 114 incidents View full outage history →