Sage incident

Sage ID - Operational

Ongoing since 10:32 PM UTC, affecting Sage ID.

identified Nov 05, 2026, 10:32 PM UTC

Some customers using Sage desktop products and connected services are being prompted to authenticate each time they sign in with their Sage Account. Browser-based logins are not impacted. We’re working on a resolution.

Started
Nov 05, 2026, 10:32 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Nov 05, 2026, 10:32 PM UTC

Affected components

Sage ID

Update timeline

  1. identified Nov 05, 2026, 10:32 PM UTC

    Some customers using Sage desktop products and connected services are being prompted to authenticate each time they sign in with their Sage Account. Browser-based logins are not impacted. We’re working on a resolution.

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