Ongoing since 12:41 PM UTC, affecting AutoEntry and AutoEntry and 1 more.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
AutoEntryAutoEntryAutoEntryAutoEntryAutoEntry
Update timeline
- investigating Nov 03, 2026, 12:41 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Nov 03, 2026, 12:54 PM UTC
We have identified an issue preventing customers across all regions from synchronising the AutoEntry Core Desktop and web versions. Customers are facing time-out errors. We are currently investigating the cause of these time-out errors.
- monitoring Nov 03, 2026, 01:30 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
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