Sage incident

Sage Intacct - Partial Outage

Ongoing since 09:29 AM UTC, affecting Sage Intacct and Sage Intacct.

investigating Oct 29, 2026, 10:18 AM UTC

We have identified an issue preventing a small subset of customers in Europe from logging in to Sage Intacct. Customers are presented with “IP address is not valid” error message. We are currently investigating.

Started
Oct 29, 2026, 09:29 AM UTC
Resolved
Ongoing
Duration
● 1h 38m
Detected by Pingoru
Oct 29, 2026, 09:29 AM UTC

Affected components

Sage IntacctSage Intacct

Update timeline

  1. investigating Oct 29, 2026, 09:29 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Oct 29, 2026, 10:18 AM UTC

    We have identified an issue preventing a small subset of customers in Europe from logging in to Sage Intacct. Customers are presented with “IP address is not valid” error message. We are currently investigating.

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