SafetyCulture had 42 outages in the last 2 years totaling 65h 45m of downtime — averaging 1.7 incidents per month.
There were 42 SafetyCulture outages since August 25, 2025 totaling 65h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are aware of an issue where the inspection images are not appearing on the web report. We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are aware that SMS notifications were not sent to some users. Our engineers are currently investigating the issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We're currently aware of an issue where course completions are not reflecting for some users
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified the cause of the notification delivery delay. We are working through it.
This incident has been resolved.
We are aware of an issue preventing users from advancing to the next slide in lessons. Our team is actively investigating and working on a fix
The issue has been identified and our team is working on a fix. We appreciate your patience and understanding.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing an outage affecting customer support channels. Users may be unable to start conversations or may experience delayed or incomplete responses.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We're aware of an ongoing issue where course edits are not saving properly. The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are aware of an issue where the SafetyCulture platform is inaccessible. We are currently investigating this and will give an update once available.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating an issue impacting the Android mobile app where uploaded images in inspections are not retaining the correct orientation. We apologize for the inconvenience and will provide updates as soon as we have more information.
Uploaded images will now retain correct orientation. We'll continue monitoring the situation.
This incident is now resolved.
We are aware that notifications are sent delayed for created issues and actions. We are investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware that some sensors may not send out alerts if they are disconnected or have a low battery. We are currently investigating this issue.
A fix has been implemented, and we’re currently monitoring the results. You may start receiving delayed notifications now.
This incident has been resolved.
Some services are experiencing outages. We are currently investigating this issue.
This incident has been resolved.
We are experiencing issues with latency across our platform. Our engineering teams are currently investigating.
This incident has been resolved.
We are aware of an issue where upon logging in, an error message will state "Your account has been deactivated". We are currently investigating this issue.
We are continuously monitoring the incident, and an update will be provided once it is resolved.
This incident has been resolved.
We are aware of an issue where our cellular connection provider is experiencing an outage affecting some gateways. We’ll share further updates as more information becomes available.
This incident has been resolved.
We are experiencing a high error rate with a number of services in our US region. It is affecting logins and current active sessions. We are currently investigating.
We are continuously monitoring the issue and are seeing successful logins. An update will be provided once the incident is resolved.
This incident has been resolved.
We have confirmed that some customers are unable to log into the SafetyCulture platform. Our engineering team is actively investigating and working on a resolution. We apologize for any inconvenience this may cause.
A fix has been implemented, and the login issue is now resolved. Customers should be able to log in to the SafetyCulture platform. We will continue to monitor the system to ensure stability.
We are continuing to monitor for any further issues.
This is incident is now resolved.