SafetyCulture Outage History
SafetyCulture is up right nowPingoru has recorded 66 incidents for SafetyCulture: 61 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 43 of 720 (6%) |
| May 2026 | 4 | 78 of 744 (10%) |
| June 2026 | 4 | 301 of 720 (42%) |
| July 2026 | 2 | 29 of 744 (4%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 5 | 40 of 720 (6%) |
| October 2026 | 3 | 43 of 592 (7%) |
Incidents, newest first
Minor March 1, 2026 SMS notifications temporarily unavailable in EU region 1d 2h Mobile App
Started Mar 01, 2026, 03:03 AM UTC· resolved Mar 02, 2026, 05:19 AM UTC
- investigating Mar 01, 2026, 03:03 AM UTC
We are aware of an issue affecting SMS availability in our EU region. Our team is actively investigating.
- monitoring Mar 02, 2026, 04:55 AM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Mar 02, 2026, 05:19 AM UTC
This incident has been resolved.
Minor February 26, 2026 Users are unable to edit investigation details 1h 19m Issues
Started Feb 26, 2026, 09:16 AM UTC· resolved Feb 26, 2026, 10:36 AM UTC
- investigating Feb 26, 2026, 09:16 AM UTC
We are aware of a problem with editing the details of an investigation. We are currently looking into this issue.
- investigating Feb 26, 2026, 09:16 AM UTC
We are continuing to investigate this issue.
- resolved Feb 26, 2026, 10:36 AM UTC
This incident has been resolved.
Major February 23, 2026 Some users experiencing login issues on iOS 1d 22h Mobile App
Started Feb 23, 2026, 03:56 AM UTC· resolved Feb 25, 2026, 02:13 AM UTC
- investigating Feb 23, 2026, 03:56 AM UTC
We are currently aware of an issue preventing some users from logging into the SafetyCulture iOS mobile app. Our team is actively investigating.
- identified Feb 23, 2026, 04:35 AM UTC
Our team has identified the root cause of the issue. We are currently implementing a fix and closely monitoring the results.
- monitoring Feb 23, 2026, 06:21 AM UTC
A fix has been implemented, and our team is monitoring the results.
- resolved Feb 25, 2026, 02:13 AM UTC
This incident has been resolved.
Minor February 21, 2026 Some sensors are not sending readings 1h 4m Sensors
Started Feb 21, 2026, 09:40 PM UTC· resolved Feb 21, 2026, 10:44 PM UTC
- investigating Feb 21, 2026, 09:40 PM UTC
We are aware of an issue where one of our sensor providers isn't sending readings.
- resolved Feb 21, 2026, 10:44 PM UTC
This incident has been resolved.
Major February 17, 2026 SHEQSY application is currently not available 42m SHEQSY App, SHEQSY Dashboard
Started Feb 17, 2026, 09:41 PM UTC· resolved Feb 17, 2026, 10:23 PM UTC
- investigating Feb 17, 2026, 09:41 PM UTC
SHEQSY stand alone application is currently unavailable in our APAC region. We are currently investigating.
- monitoring Feb 17, 2026, 10:08 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 17, 2026, 10:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 17, 2026, 10:23 PM UTC
This incident has been resolved.
Minor February 13, 2026 Intermittent dashboard loading issues in Analytics for some users 9m Analytics
Started Feb 13, 2026, 01:33 AM UTC· resolved Feb 13, 2026, 01:43 AM UTC
- investigating Feb 13, 2026, 01:33 AM UTC
We are aware that dashboards may not load properly at times. We are currently investigating the issue.
- resolved Feb 13, 2026, 01:43 AM UTC
This incident has been resolved.
Major February 12, 2026 SHEQSY experiencing alert issues 14h 26m SHEQSY 24/7 Monitoring
Started Feb 12, 2026, 06:33 AM UTC· resolved Feb 12, 2026, 08:59 PM UTC
- identified Feb 12, 2026, 06:33 AM UTC
We’re currently experiencing issues with SHEQSY 24/7 Monitoring alerts. Our team has identified the issue and is actively working to resolve it as quickly as possible. Thank you for your patience and understanding.
- monitoring Feb 12, 2026, 08:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 12, 2026, 08:59 PM UTC
This incident has been resolved.
Minor February 2, 2026 Inspection images aren't appearing on web report 3h 57m Inspections
Started Feb 02, 2026, 08:50 AM UTC· resolved Feb 02, 2026, 12:48 PM UTC
- investigating Feb 02, 2026, 08:50 AM UTC
We are aware of an issue where the inspection images are not appearing on the web report. We are currently investigating this issue.
- identified Feb 02, 2026, 12:00 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 02, 2026, 12:48 PM UTC
This incident has been resolved.
Minor January 27, 2026 Some SMS notifications failed to send 1h 31m Inspections, Issues, Sensors, Assets and 10 more
Started Jan 27, 2026, 12:21 AM UTC· resolved Jan 27, 2026, 01:52 AM UTC
- investigating Jan 27, 2026, 12:21 AM UTC
We are aware that SMS notifications were not sent to some users. Our engineers are currently investigating the issue.
- identified Jan 27, 2026, 12:44 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 27, 2026, 01:52 AM UTC
This incident has been resolved.
Minor January 23, 2026 Course completions not reflecting in analytics 6h 55m Training
Started Jan 23, 2026, 06:28 AM UTC· resolved Jan 23, 2026, 01:24 PM UTC
- investigating Jan 23, 2026, 06:28 AM UTC
We're currently aware of an issue where course completions are not reflecting for some users
- monitoring Jan 23, 2026, 12:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2026, 01:24 PM UTC
This incident has been resolved.
Minor January 19, 2026 Some notifications deliveries have been delayed 2h 30m Inspections, Issues, Heads Up, Actions
Started Jan 19, 2026, 10:21 PM UTC· resolved Jan 20, 2026, 12:51 AM UTC
- identified Jan 19, 2026, 10:21 PM UTC
We have identified the cause of the notification delivery delay. We are working through it.
- resolved Jan 20, 2026, 12:51 AM UTC
This incident has been resolved.
Minor January 19, 2026 Users unable to advance to next slide in lessons 9h 53m Training
Started Jan 19, 2026, 02:30 AM UTC· resolved Jan 19, 2026, 12:24 PM UTC
- investigating Jan 19, 2026, 02:30 AM UTC
We are aware of an issue preventing users from advancing to the next slide in lessons. Our team is actively investigating and working on a fix
- identified Jan 19, 2026, 03:52 AM UTC
The issue has been identified and our team is working on a fix. We appreciate your patience and understanding.
- monitoring Jan 19, 2026, 12:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 19, 2026, 12:24 PM UTC
This incident has been resolved.
Major January 9, 2026 Support channel disruption 41m Mobile App, Web Platform
Started Jan 09, 2026, 08:40 PM UTC· resolved Jan 09, 2026, 09:22 PM UTC
- investigating Jan 09, 2026, 08:40 PM UTC
We are experiencing an outage affecting customer support channels. Users may be unable to start conversations or may experience delayed or incomplete responses.
- monitoring Jan 09, 2026, 08:52 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Jan 09, 2026, 09:22 PM UTC
This incident has been resolved.
Minor January 9, 2026 Unable to save changes in a course 1h Training
Started Jan 09, 2026, 01:40 AM UTC· resolved Jan 09, 2026, 02:40 AM UTC
- identified Jan 09, 2026, 01:40 AM UTC
We're aware of an ongoing issue where course edits are not saving properly. The issue has been identified and a fix is being implemented.
- resolved Jan 09, 2026, 02:40 AM UTC
This incident has been resolved.
Critical December 5, 2025 Unable to access SafetyCulture 59m Website
Started Dec 05, 2025, 09:00 AM UTC· resolved Dec 05, 2025, 10:00 AM UTC
- investigating Dec 05, 2025, 09:00 AM UTC
We are aware of an issue where the SafetyCulture platform is inaccessible. We are currently investigating this and will give an update once available.
- monitoring Dec 05, 2025, 09:18 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 05, 2025, 09:31 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 05, 2025, 10:00 AM UTC
This incident has been resolved.
Major December 4, 2025 Uploaded images in inspections not retaining the correct orientation 1h 38m Inspections, Mobile App
Started Dec 04, 2025, 10:00 PM UTC· resolved Dec 04, 2025, 11:39 PM UTC
- investigating Dec 04, 2025, 10:00 PM UTC
We are currently investigating an issue impacting the Android mobile app where uploaded images in inspections are not retaining the correct orientation. We apologize for the inconvenience and will provide updates as soon as we have more information.
- monitoring Dec 04, 2025, 11:16 PM UTC
Uploaded images will now retain correct orientation. We'll continue monitoring the situation.
- resolved Dec 04, 2025, 11:39 PM UTC
This incident is now resolved.
Minor November 5, 2025 Some action and issue notifications are delayed 1h 52m Issues, Actions
Started Nov 05, 2025, 06:20 PM UTC· resolved Nov 05, 2025, 08:13 PM UTC
- investigating Nov 05, 2025, 06:20 PM UTC
We are aware that notifications are sent delayed for created issues and actions. We are investigating this issue.
- monitoring Nov 05, 2025, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2025, 08:13 PM UTC
This incident has been resolved.
Minor November 5, 2025 Disconnection and low battery alert detection is disrupted for some sensors 2h 24m Sensors
Started Nov 05, 2025, 04:24 AM UTC· resolved Nov 05, 2025, 06:49 AM UTC
- investigating Nov 05, 2025, 04:24 AM UTC
We are aware that some sensors may not send out alerts if they are disconnected or have a low battery. We are currently investigating this issue.
- monitoring Nov 05, 2025, 05:52 AM UTC
A fix has been implemented, and we’re currently monitoring the results. You may start receiving delayed notifications now.
- resolved Nov 05, 2025, 06:49 AM UTC
This incident has been resolved.
Major October 21, 2025 Outages affecting some services 1h 35m Inspections
Started Oct 21, 2025, 03:10 AM UTC· resolved Oct 21, 2025, 04:46 AM UTC
- investigating Oct 21, 2025, 03:10 AM UTC
Some services are experiencing outages. We are currently investigating this issue.
- resolved Oct 21, 2025, 04:46 AM UTC
This incident has been resolved.
Minor October 20, 2025 Latency across SafetyCulture platform 30m Inspections, Assets, Web Platform
Started Oct 20, 2025, 04:59 PM UTC· resolved Oct 20, 2025, 05:29 PM UTC
- investigating Oct 20, 2025, 04:59 PM UTC
We are experiencing issues with latency across our platform. Our engineering teams are currently investigating.
- resolved Oct 20, 2025, 05:29 PM UTC
This incident has been resolved.
Critical October 16, 2025 Users unable to log in 1h 51m Mobile App, Web Platform
Started Oct 16, 2025, 03:17 PM UTC· resolved Oct 16, 2025, 05:09 PM UTC
- investigating Oct 16, 2025, 03:17 PM UTC
We are aware of an issue where upon logging in, an error message will state "Your account has been deactivated". We are currently investigating this issue.
- monitoring Oct 16, 2025, 04:48 PM UTC
We are continuously monitoring the incident, and an update will be provided once it is resolved.
- resolved Oct 16, 2025, 05:09 PM UTC
This incident has been resolved.
Notice October 9, 2025 Outages affecting some gateways 1d Sensors
Started Oct 09, 2025, 09:33 PM UTC· resolved Oct 10, 2025, 09:44 PM UTC
- investigating Oct 09, 2025, 09:33 PM UTC
We are aware of an issue where our cellular connection provider is experiencing an outage affecting some gateways. We’ll share further updates as more information becomes available.
- resolved Oct 10, 2025, 09:44 PM UTC
This incident has been resolved.