Resolved after 1 hour 31 minutes, affecting Inspections and Issues and 1 more, on January 27, 2026.
The issue has been identified and a fix is being implemented.
Affected components
InspectionsIssuesSensorsAssetsAnalyticsPublic LibraryHeads UpPublic APIMobile AppWeb Platform
Update timeline
- investigating Jan 27, 2026, 12:21 AM UTC
We are aware that SMS notifications were not sent to some users. Our engineers are currently investigating the issue.
- identified Jan 27, 2026, 12:44 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 27, 2026, 01:52 AM UTC
This incident has been resolved.
Your product runs on more than SafetyCulture
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services