SafetyCulture incident

Uploaded images in inspections not retaining the correct orientation

Major Vendor's status page →

Resolved after 1 hour 38 minutes, affecting Inspections and Mobile App, on December 4, 2025.

monitoring Dec 04, 2025, 11:16 PM UTC

Uploaded images will now retain correct orientation. We'll continue monitoring the situation.

Started
Dec 04, 2025, 10:00 PM UTC
Resolved
Dec 04, 2025, 11:39 PM UTC
Duration
1h 38m
Detected by Pingoru
Dec 04, 2025, 10:00 PM UTC

Affected components

InspectionsMobile App

Update timeline

  1. investigating Dec 04, 2025, 10:00 PM UTC

    We are currently investigating an issue impacting the Android mobile app where uploaded images in inspections are not retaining the correct orientation. We apologize for the inconvenience and will provide updates as soon as we have more information.

  2. monitoring Dec 04, 2025, 11:16 PM UTC

    Uploaded images will now retain correct orientation. We'll continue monitoring the situation.

  3. resolved Dec 04, 2025, 11:39 PM UTC

    This incident is now resolved.

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