SafetyCulture Outage History

SafetyCulture is up right now

There were 22 SafetyCulture outages since February 11, 2026 totaling 168h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.safetyculture.com

Minor April 30, 2026

Video playback experiencing issues across some features

Detected by Pingoru
Apr 30, 2026, 09:50 AM UTC
Resolved
Apr 30, 2026, 12:05 PM UTC
Duration
2h 14m
Affected: Heads UpMobile AppWeb Platform
Timeline · 5 updates
  1. investigating Apr 30, 2026, 09:50 AM UTC

    We are currently aware of an issue where some HeadsUp videos are not loading. We are currently investigating this issue.

  2. investigating Apr 30, 2026, 10:20 AM UTC

    We are currently aware that video playback is experiencing issues across some features on web and mobile. We are continuing to investigate this issue.

  3. identified Apr 30, 2026, 10:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 30, 2026, 11:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 30, 2026, 12:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Service outage for some sensors

Detected by Pingoru
Apr 28, 2026, 11:16 AM UTC
Resolved
Apr 29, 2026, 12:15 PM UTC
Duration
1d
Affected: Sensors
Timeline · 3 updates
  1. investigating Apr 28, 2026, 11:16 AM UTC

    We are aware of an issue where one of our sensor providers is experiencing a service outage. We're monitoring the impact, and we will provide further updates when available.

  2. monitoring Apr 28, 2026, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2026, 12:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Dynamic groups and sites experiencing delays for some customers

Detected by Pingoru
Apr 23, 2026, 06:55 AM UTC
Resolved
Apr 23, 2026, 07:56 AM UTC
Duration
1h 1m
Affected: Web Platform
Timeline · 2 updates
  1. investigating Apr 23, 2026, 06:55 AM UTC

    We're aware that there are delays affecting dynamic groups and sites. Please refrain from running any bulk scripts or making changes to dynamic groups until this is resolved. We appreciate your patience and will provide further updates as soon as they are available.

  2. resolved Apr 23, 2026, 07:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026

Support chat latency

Detected by Pingoru
Apr 14, 2026, 12:22 PM UTC
Resolved
Apr 14, 2026, 01:39 PM UTC
Duration
1h 16m
Affected: Mobile AppWeb Platform
Timeline · 3 updates
  1. investigating Apr 14, 2026, 12:22 PM UTC

    We’re experiencing chat routing delays due to a known issue with our third-party provider.

  2. investigating Apr 14, 2026, 12:26 PM UTC

    We’re experiencing chat routing delays due to a known issue with our third-party provider. For assistance, you can still reach our Support Team via email or phone.

  3. resolved Apr 14, 2026, 01:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2026

Outage affecting some sensor gateways

Detected by Pingoru
Apr 10, 2026, 12:27 AM UTC
Resolved
Apr 10, 2026, 08:07 AM UTC
Duration
7h 40m
Affected: Sensors
Timeline · 3 updates
  1. investigating Apr 10, 2026, 12:27 AM UTC

    We're aware that some sensor gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.

  2. monitoring Apr 10, 2026, 07:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2026, 08:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026

Outages affecting some sensor gateways

Detected by Pingoru
Apr 03, 2026, 05:09 PM UTC
Resolved
Apr 03, 2026, 08:14 PM UTC
Duration
3h 5m
Affected: Sensors
Timeline · 3 updates
  1. investigating Apr 03, 2026, 05:09 PM UTC

    We are aware that some sensor gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.

  2. monitoring Apr 03, 2026, 06:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2026, 08:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

New scheduling events are not recorded in organization activity log

Detected by Pingoru
Apr 01, 2026, 06:12 AM UTC
Resolved
Apr 01, 2026, 08:39 AM UTC
Duration
2h 26m
Affected: Web Platform
Timeline · 2 updates
  1. investigating Apr 01, 2026, 06:12 AM UTC

    We are aware of an issue wherein the new scheduling events are missing in the organization's activity log. We are currently investigating this issue.

  2. resolved Apr 01, 2026, 08:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 20, 2026

Unable to mark inspections as complete

Detected by Pingoru
Mar 20, 2026, 02:26 AM UTC
Resolved
Mar 20, 2026, 03:23 AM UTC
Duration
56m
Affected: Inspections
Timeline · 3 updates
  1. investigating Mar 20, 2026, 02:26 AM UTC

    We are currently investigating an issue preventing users from marking inspections as "Complete." Our engineering teams are investigating.

  2. monitoring Mar 20, 2026, 03:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 20, 2026, 03:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 17, 2026

Outages affecting some sensors gateways

Detected by Pingoru
Mar 17, 2026, 07:27 PM UTC
Resolved
Mar 18, 2026, 03:35 AM UTC
Duration
8h 7m
Affected: Sensors
Timeline · 2 updates
  1. investigating Mar 17, 2026, 07:27 PM UTC

    We’re aware that some sensors gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.

  2. resolved Mar 18, 2026, 03:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Connectivity issue with our sensors provider

Detected by Pingoru
Mar 10, 2026, 05:12 PM UTC
Resolved
Mar 11, 2026, 02:15 AM UTC
Duration
9h 2m
Affected: Sensors
Timeline · 3 updates
  1. investigating Mar 10, 2026, 05:12 PM UTC

    We are aware of an issue where one of our sensor providers is experiencing a connectivity incident, affecting some cellular gateways. We're monitoring the impact, and we will provide further updates when available.

  2. monitoring Mar 11, 2026, 12:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 11, 2026, 02:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 10, 2026

Unable to add users or reactivate users

Detected by Pingoru
Mar 10, 2026, 12:12 AM UTC
Resolved
Mar 10, 2026, 12:35 AM UTC
Duration
23m
Affected: Public APIWeb PlatformIntegrations
Timeline · 2 updates
  1. investigating Mar 10, 2026, 12:12 AM UTC

    We are currently aware of an issue where adding users or reactivating users may lead to an error. Our engineering teams are investigating.

  2. resolved Mar 10, 2026, 12:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 9, 2026

Some users are unable to complete Training courses

Detected by Pingoru
Mar 09, 2026, 09:20 PM UTC
Resolved
Mar 09, 2026, 10:26 PM UTC
Duration
1h 6m
Affected: Training
Timeline · 2 updates
  1. investigating Mar 09, 2026, 09:20 PM UTC

    We are aware that some users are unable to complete courses. We are currently investigating the issue.

  2. resolved Mar 09, 2026, 10:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 7, 2026

Outage on some weather sensors

Detected by Pingoru
Mar 07, 2026, 01:47 AM UTC
Resolved
Mar 07, 2026, 04:34 AM UTC
Duration
2h 46m
Affected: Sensors
Timeline · 2 updates
  1. investigating Mar 07, 2026, 01:47 AM UTC

    We are experiencing issues with weather sensors. We are currently investigating this issue.

  2. resolved Mar 07, 2026, 04:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Training tab is not loading for some users

Detected by Pingoru
Mar 05, 2026, 09:16 PM UTC
Resolved
Mar 06, 2026, 03:39 AM UTC
Duration
6h 22m
Affected: Training
Timeline · 3 updates
  1. investigating Mar 05, 2026, 09:16 PM UTC

    We are aware that some users are unable to access the Training tab on the web and mobile app.

  2. monitoring Mar 05, 2026, 11:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 03:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026

SMS notifications temporarily unavailable in AU region

Detected by Pingoru
Mar 03, 2026, 03:36 AM UTC
Resolved
Mar 03, 2026, 09:56 AM UTC
Duration
6h 20m
Affected: Mobile App
Timeline · 2 updates
  1. investigating Mar 03, 2026, 03:36 AM UTC

    We are aware of an issue affecting SMS availability in our AU region. Our team is actively investigating.

  2. resolved Mar 03, 2026, 09:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 1, 2026

SMS notifications temporarily unavailable in EU region

Detected by Pingoru
Mar 01, 2026, 03:03 AM UTC
Resolved
Mar 02, 2026, 05:19 AM UTC
Duration
1d 2h
Affected: Mobile App
Timeline · 3 updates
  1. investigating Mar 01, 2026, 03:03 AM UTC

    We are aware of an issue affecting SMS availability in our EU region. Our team is actively investigating.

  2. monitoring Mar 02, 2026, 04:55 AM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Mar 02, 2026, 05:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 26, 2026

Users are unable to edit investigation details

Detected by Pingoru
Feb 26, 2026, 09:16 AM UTC
Resolved
Feb 26, 2026, 10:36 AM UTC
Duration
1h 19m
Affected: Issues
Timeline · 3 updates
  1. investigating Feb 26, 2026, 09:16 AM UTC

    We are aware of a problem with editing the details of an investigation. We are currently looking into this issue.

  2. investigating Feb 26, 2026, 09:16 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 26, 2026, 10:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 23, 2026

Some users experiencing login issues on iOS

Detected by Pingoru
Feb 23, 2026, 03:56 AM UTC
Resolved
Feb 25, 2026, 02:13 AM UTC
Duration
1d 22h
Affected: Mobile App
Timeline · 4 updates
  1. investigating Feb 23, 2026, 03:56 AM UTC

    We are currently aware of an issue preventing some users from logging into the SafetyCulture iOS mobile app. Our team is actively investigating.

  2. identified Feb 23, 2026, 04:35 AM UTC

    Our team has identified the root cause of the issue. We are currently implementing a fix and closely monitoring the results.

  3. monitoring Feb 23, 2026, 06:21 AM UTC

    A fix has been implemented, and our team is monitoring the results.

  4. resolved Feb 25, 2026, 02:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 21, 2026

Some sensors are not sending readings

Detected by Pingoru
Feb 21, 2026, 09:40 PM UTC
Resolved
Feb 21, 2026, 10:44 PM UTC
Duration
1h 4m
Affected: Sensors
Timeline · 2 updates
  1. investigating Feb 21, 2026, 09:40 PM UTC

    We are aware of an issue where one of our sensor providers isn't sending readings.

  2. resolved Feb 21, 2026, 10:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 17, 2026

SHEQSY application is currently not available

Detected by Pingoru
Feb 17, 2026, 09:41 PM UTC
Resolved
Feb 17, 2026, 10:23 PM UTC
Duration
42m
Affected: SHEQSY AppSHEQSY Dashboard
Timeline · 4 updates
  1. investigating Feb 17, 2026, 09:41 PM UTC

    SHEQSY stand alone application is currently unavailable in our APAC region. We are currently investigating.

  2. monitoring Feb 17, 2026, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 17, 2026, 10:12 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 17, 2026, 10:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 12, 2026

SHEQSY experiencing alert issues

Detected by Pingoru
Feb 12, 2026, 06:33 AM UTC
Resolved
Feb 12, 2026, 08:59 PM UTC
Duration
14h 26m
Affected: SHEQSY 24/7 Monitoring
Timeline · 3 updates
  1. identified Feb 12, 2026, 06:33 AM UTC

    We’re currently experiencing issues with SHEQSY 24/7 Monitoring alerts. Our team has identified the issue and is actively working to resolve it as quickly as possible. Thank you for your patience and understanding.

  2. monitoring Feb 12, 2026, 08:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 12, 2026, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →

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