SafetyCulture incident

Some users experiencing login issues on iOS

Resolved after 1 day 22 hours, affecting Mobile App, on February 23, 2026.

monitoring Feb 23, 2026, 06:21 AM UTC

A fix has been implemented, and our team is monitoring the results.

Started
Feb 23, 2026, 03:56 AM UTC
Resolved
Feb 25, 2026, 02:13 AM UTC
Duration
1d 22h
Detected by Pingoru
Feb 23, 2026, 03:56 AM UTC

Affected components

Mobile App

Update timeline

  1. investigating Feb 23, 2026, 03:56 AM UTC

    We are currently aware of an issue preventing some users from logging into the SafetyCulture iOS mobile app. Our team is actively investigating.

  2. identified Feb 23, 2026, 04:35 AM UTC

    Our team has identified the root cause of the issue. We are currently implementing a fix and closely monitoring the results.

  3. monitoring Feb 23, 2026, 06:21 AM UTC

    A fix has been implemented, and our team is monitoring the results.

  4. resolved Feb 25, 2026, 02:13 AM UTC

    This incident has been resolved.

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