SafetyCulture incident

Disconnection and low battery alert detection is disrupted for some sensors

Resolved after 2 hours 24 minutes, affecting Sensors, on November 5, 2025.

monitoring Nov 05, 2025, 05:52 AM UTC

A fix has been implemented, and we’re currently monitoring the results. You may start receiving delayed notifications now.

Started
Nov 05, 2025, 04:24 AM UTC
Resolved
Nov 05, 2025, 06:49 AM UTC
Duration
2h 24m
Detected by Pingoru
Nov 05, 2025, 04:24 AM UTC

Affected components

Sensors

Update timeline

  1. investigating Nov 05, 2025, 04:24 AM UTC

    We are aware that some sensors may not send out alerts if they are disconnected or have a low battery. We are currently investigating this issue.

  2. monitoring Nov 05, 2025, 05:52 AM UTC

    A fix has been implemented, and we’re currently monitoring the results. You may start receiving delayed notifications now.

  3. resolved Nov 05, 2025, 06:49 AM UTC

    This incident has been resolved.

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