SafetyCulture incident

Course completions not reflecting in analytics

Resolved after 6 hours 55 minutes, affecting Training, on January 23, 2026.

monitoring Jan 23, 2026, 12:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 23, 2026, 06:28 AM UTC
Resolved
Jan 23, 2026, 01:24 PM UTC
Duration
6h 55m
Detected by Pingoru
Jan 23, 2026, 06:28 AM UTC

Affected components

Training

Update timeline

  1. investigating Jan 23, 2026, 06:28 AM UTC

    We're currently aware of an issue where course completions are not reflecting for some users

  2. monitoring Jan 23, 2026, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 23, 2026, 01:24 PM UTC

    This incident has been resolved.

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