SafetyCulture incident

Course completions not reflecting in analytics

Minor Resolved View vendor source →

SafetyCulture experienced a minor incident on January 23, 2026 affecting Training, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 06:28 AM UTC
Resolved
Jan 23, 2026, 01:24 PM UTC
Duration
6h 55m
Detected by Pingoru
Jan 23, 2026, 06:28 AM UTC

Affected components

Training

Update timeline

  1. investigating Jan 23, 2026, 06:28 AM UTC

    We're currently aware of an issue where course completions are not reflecting for some users

  2. monitoring Jan 23, 2026, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 23, 2026, 01:24 PM UTC

    This incident has been resolved.