SafetyChain incident

Live - Internal Users are unable to complete tasks

Minor Resolved View vendor source →

SafetyChain experienced a minor incident on August 5, 2025 affecting Tasks, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 12:33 PM UTC
Resolved
Aug 05, 2025, 04:48 PM UTC
Duration
4h 14m
Detected by Pingoru
Aug 05, 2025, 12:33 PM UTC

Affected components

Tasks

Update timeline

  1. investigating Aug 05, 2025, 12:33 PM UTC

    We are investigating reports of users being unable to complete internal tasks in the Live environment.

  2. investigating Aug 05, 2025, 01:04 PM UTC

    The issue has been identified and our Engineering team is working to restore this functionality.

  3. monitoring Aug 05, 2025, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2025, 04:48 PM UTC

    This incident has been resolved.