SafetyChain incident

Live - API Integration Performance Degradation

Resolved after 20 hours 45 minutes, affecting API Integrations/DPT, on September 2, 2025.

monitoring Sep 02, 2025, 05:31 PM UTC

A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.

Started
Sep 02, 2025, 05:28 PM UTC
Resolved
Sep 03, 2025, 02:14 PM UTC
Duration
20h 45m
Detected by Pingoru
Sep 02, 2025, 05:28 PM UTC

Affected components

API Integrations/DPT

Update timeline

  1. investigating Sep 02, 2025, 05:28 PM UTC

    We are currently investigating an incident in the Live environment where API integration calls are experiencing performance degradation.

  2. monitoring Sep 02, 2025, 05:31 PM UTC

    A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.

  3. resolved Sep 03, 2025, 02:14 PM UTC

    This incident has been resolved.

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