SafetyChain incident
Live - No Connectivity Error when accessing Documents for some customers
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Resolved on September 4, 2026, affecting Web and LINK.
This incident has been resolved. Some customers were not able to open Supplier submitted documents. The issue was present from approximately 3:30 AM to 8:30 AM ET. All documents are now opening without error for all users.
Affected components
WebLINK
Update timeline
- resolved Sep 04, 2026, 01:03 PM UTC
This incident has been resolved. Some customers were not able to open Supplier submitted documents. The issue was present from approximately 3:30 AM to 8:30 AM ET. All documents are now opening without error for all users.
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