Resolved after 10 hours 25 minutes, affecting Web and LINK and 1 more, on September 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
WebLINKMobile / Windows AppAPI Integrations/DPTRecord ProcessingRecord SignoffOEETasksNotifications
Update timeline
- identified Sep 30, 2025, 03:44 PM UTC
We have received reports of users seeing Internal Server Errors when adding resources in Forms Manager.
- monitoring Sep 30, 2025, 03:54 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Sep 30, 2025, 05:49 PM UTC
We are currently investigating this issue.
- monitoring Sep 30, 2025, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Sep 30, 2025, 08:14 PM UTC
We are investigating reports of performance degradation in the Live environment.
- monitoring Sep 30, 2025, 08:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2025, 02:10 AM UTC
This incident has been resolved.
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