SafetyChain incident

Dynamic Flow tasks missing for some customers

Major Resolved View vendor source →

SafetyChain experienced a major incident on August 6, 2025 affecting Record Processing and Tasks, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 04:48 PM UTC
Resolved
Aug 06, 2025, 06:28 PM UTC
Duration
1h 40m
Detected by Pingoru
Aug 06, 2025, 04:48 PM UTC

Affected components

Record ProcessingTasks

Update timeline

  1. investigating Aug 06, 2025, 04:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 06, 2025, 06:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2025, 06:28 PM UTC

    This incident has been resolved.