SafeNet Trusted Access EU/US incident

EU - Admin Console Incident

Resolved after 13 minutes, affecting Admin Consoles, on November 10, 2026.

resolved Nov 10, 2026, 10:07 AM UTC

This alert was triggered via our automated alerting system by error. There is no service-related incident.

Started
Nov 10, 2026, 09:53 AM UTC
Resolved
Nov 10, 2026, 10:07 AM UTC
Duration
13m
Detected by Pingoru
Nov 10, 2026, 09:53 AM UTC

Affected components

Admin Consoles

Update timeline

  1. investigating Nov 10, 2026, 09:53 AM UTC

    This is an automated message generated by our monitoring system. Automated alerts can occasionally be false positives, so we will confirm and update this notice once the issue has been verified. The SafeNet Trusted Access monitoring system has detected a potential issue accessing the Admin Consoles. Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations. The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

  2. investigating Nov 10, 2026, 09:56 AM UTC

    The Thales incident response team is currently working towards service restoration. We will provide further updates as they become available.

  3. resolved Nov 10, 2026, 10:07 AM UTC

    This alert was triggered via our automated alerting system by error. There is no service-related incident.

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