RFPIO Outage History
RFPIO is up right nowPingoru has recorded 50 incidents for RFPIO: 18 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 9 of 720 (1%) |
| May 2026 | 2 | 64 of 744 (9%) |
| June 2026 | 1 | 8 of 720 (1%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 521 (0%) |
Incidents, newest first
Minor August 17, 2026 AI service features degraded in the EU cluster 1h 31m EU Pod1
Started Aug 17, 2026, 03:04 PM UTC· resolved Aug 17, 2026, 04:35 PM UTC
- investigating Aug 17, 2026, 03:04 PM UTC
We are currently investigating an issue where some of the customers were unable to use AI features.
- identified Aug 17, 2026, 03:04 PM UTC
We have identified the cause of the issue, and the team is working on a fix.
- monitoring Aug 17, 2026, 04:21 PM UTC
The team has implemented the fix, and we are closely monitoring the stability of the services.
- resolved Aug 17, 2026, 04:35 PM UTC
AI services have been restored and are now functioning normally.
Notice July 17, 2026 Import service degradation affected a subset of customers 15m
Started Jul 17, 2026, 12:05 PM UTC· resolved Jul 17, 2026, 12:20 PM UTC
- investigating Jul 17, 2026, 12:05 PM UTC
We are currently investigating an issue affecting the import service.
- identified Jul 17, 2026, 12:05 PM UTC
We have identified the cause of the issue, and the team is working on a fix.
- monitoring Jul 17, 2026, 12:11 PM UTC
The team has implemented the fix and is now monitoring the service stability.
- resolved Jul 17, 2026, 12:20 PM UTC
Import services are now operating normally, and the issue has been resolved.
Notice June 26, 2026 Trust Center Product disruption affected a subset of customers 4h 15m
Started Jun 26, 2026, 12:15 PM UTC· resolved Jun 26, 2026, 04:30 PM UTC
- investigating Jun 27, 2026, 07:45 AM UTC
We are currently experiencing an outage affecting the Trust Center product.
- identified Jun 27, 2026, 07:46 AM UTC
Our team has identified the underlying issue and is actively working to restore service as quickly as possible.
- monitoring Jun 27, 2026, 07:47 AM UTC
Our team has implemented the fix, and we are closely monitoring the stability of the services.
- resolved Jun 27, 2026, 07:49 AM UTC
Trust Center product is fully operational.
Notice May 29, 2026 Azure Multi-Service Degradation in West US 2 Region 2d 19h Azure Pod2
Started May 29, 2026, 08:40 AM UTC· resolved Jun 01, 2026, 03:53 AM UTC
- investigating May 29, 2026, 08:40 AM UTC
We are aware of an ongoing Microsoft Azure infrastructure incident affecting multiple services in the West US 2 region. Customers may experience increased latency, intermittent connectivity, request timeouts, or service accessibility issues for workloads that depend on Azure resources hosted in this region. *Current Status* Microsoft has reported a power-related event impacting infrastructure within the West US 2 region. The incident is affecting several Azure services, including compute, storage, networking, monitoring, and database services. At this time, we are closely monitoring updates from Microsoft regarding the incident and its resolution. Microsoft is actively working to restore affected infrastructure components and services. *Additional Information* Customers can track the latest updates directly from Microsoft Azure Status: https://azure.status.microsoft/en-gb/status
- resolved Jun 01, 2026, 03:53 AM UTC
All services have been confirmed to be operating normally.
Minor May 21, 2026 Minor Service Disruptions for customers in GCP Pod1 14m GCP Pod1
Started May 21, 2026, 07:15 AM UTC· resolved May 21, 2026, 07:30 AM UTC
- investigating May 21, 2026, 08:09 AM UTC
We are currently investigating an issue affecting GCP Pod1 infrastructure, which has resulted in authentication problems for a subset of customers.
- identified May 21, 2026, 08:10 AM UTC
We have identified the cause of the issue on GCP Pod1, and the team is working on a fix.
- monitoring May 21, 2026, 08:11 AM UTC
The team has implemented the fix and is now monitoring the environment’s stability.
- resolved May 21, 2026, 08:13 AM UTC
All services on GCP Pod1 have been confirmed to be operating normally.
Minor April 28, 2026 Major Service Disruptions for customers in GCP cluster. 42m GCP Pod1
Started Apr 28, 2026, 06:01 AM UTC· resolved Apr 28, 2026, 06:44 AM UTC
- investigating Apr 28, 2026, 06:01 AM UTC
We are currently investigating an issue affecting customers in the GCP cluster, which is causing a service outage.
- identified Apr 28, 2026, 06:04 AM UTC
We are currently investigating a major outage affecting customers in GCP POD1. The impacted service is failing health checks and cannot be reached from the database.
- monitoring Apr 28, 2026, 06:27 AM UTC
The issue was identified as a database scaling issue, which caused connectivity failures. The team is closely monitoring the services.
- resolved Apr 28, 2026, 06:44 AM UTC
The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.
Notice April 15, 2026 Azure OpenAI Service disruptions in US East Region 7h 30m
Started Apr 15, 2026, 05:06 AM UTC· resolved Apr 15, 2026, 12:37 PM UTC
- investigating Apr 15, 2026, 05:06 AM UTC
Azure OpenAI services are currently experiencing issues in the US East regions. Customers using AI-powered features may see intermittent HTTP 5XX errors and higher latency, which can lead to 408 timeouts in these regions.
- identified Apr 15, 2026, 05:08 AM UTC
The Azure team has detected this issue through their monitoring and is currently working on a fix.
- resolved Apr 15, 2026, 12:37 PM UTC
The Azure OpenAI service degradation has been resolved, and all AI-powered features are now fully operational following confirmed stability from Microsoft.
Notice April 14, 2026 Translation service disruption affected a subset of customers 28m
Started Apr 14, 2026, 04:32 PM UTC· resolved Apr 14, 2026, 05:01 PM UTC
- investigating Apr 14, 2026, 04:32 PM UTC
We are currently investigating an issue where some of the customers were unable to use translation services.
- identified Apr 14, 2026, 04:33 PM UTC
We have identified the cause of the issue, and the team is working on a fix.
- monitoring Apr 14, 2026, 04:52 PM UTC
The team has implemented the fix, and we are closely monitoring the stability of the services.
- resolved Apr 14, 2026, 05:01 PM UTC
Translation services are confirmed to be functioning normally.
Major March 26, 2026 Service Disruptions for Panasonic Customer in US West Region. 1m US Pod5
Started Mar 26, 2026, 12:54 PM UTC· resolved Mar 26, 2026, 12:56 PM UTC
- investigating Mar 26, 2026, 12:54 PM UTC
We are currently investigating an issue affecting service availability for a Panasonic customer in the US West region.
- identified Mar 26, 2026, 12:55 PM UTC
We have identified the cause of the service disruptions, and the team is working on a fix.
- monitoring Mar 26, 2026, 12:55 PM UTC
The team has applied the fix, and we are closely monitoring the stability of the environment.
- resolved Mar 26, 2026, 12:56 PM UTC
The issue has been fully resolved. All services have been confirmed as stable, and performance has returned to normal level.
Minor March 26, 2026 Partial degradation of service unavailability for a subset of customers. 1h 44m
Started Mar 26, 2026, 08:30 AM UTC· resolved Mar 26, 2026, 10:15 AM UTC
- investigating Mar 26, 2026, 09:58 AM UTC
We are investigating reports of intermittent latency and partial service degradation. Users may experience slower response time.
- identified Mar 26, 2026, 09:59 AM UTC
We have identified the issue, and the team is currently working on a fix.
- monitoring Mar 26, 2026, 10:30 AM UTC
The team has applied the fix, and we are closely monitoring the stability of the environment.
- resolved Mar 26, 2026, 10:55 AM UTC
All services have been fully restored and are now operating normally.
Major March 23, 2026 Search service disruption affected a subset of customers in Oracle Environment 1h 30m OCI Pod1
Started Mar 23, 2026, 05:45 AM UTC· resolved Mar 23, 2026, 07:15 AM UTC
- investigating Mar 25, 2026, 08:49 AM UTC
We are currently investigating search service instability within the Oracle Environment
- identified Mar 25, 2026, 08:51 AM UTC
The root cause has been identified, and the team is working on a fix.
- monitoring Mar 25, 2026, 08:51 AM UTC
We are monitoring system performance and data consistency to ensure the environment remains stable.
- resolved Mar 25, 2026, 08:53 AM UTC
The issue is now fully resolved, and the search service is functioning normally.
Major March 19, 2026 Service Disruptions for customers in AWS EU-West 17m EU Pod1
Started Mar 19, 2026, 02:12 PM UTC· resolved Mar 19, 2026, 02:30 PM UTC
- investigating Mar 19, 2026, 04:30 PM UTC
We are currently investigating an issue impacting service availability on EU Pod1, which has resulted in site downtime for customers.
- identified Mar 19, 2026, 04:31 PM UTC
We have identified the cause of the service disruptions on EU Pod1, and the team is working on a fix.
- monitoring Mar 19, 2026, 04:32 PM UTC
The team has applied the fix, and we are closely monitoring the stability of the environment.
- resolved Mar 19, 2026, 04:33 PM UTC
All services on EU Pod1 have been confirmed to be operating normally.
Minor March 10, 2026 Degraded Performance: Azure OpenAI Services 15h 36m
Started Mar 10, 2026, 10:23 AM UTC· resolved Mar 11, 2026, 01:59 AM UTC
- identified Mar 10, 2026, 10:23 AM UTC
Azure OpenAI services are currently experiencing issues across multiple regions. Customers using AI-powered features may encounter service disruptions or reduced performance.
- monitoring Mar 10, 2026, 10:24 AM UTC
We are actively monitoring the situation and will provide regular updates as soon as we receive additional information from Microsoft Azure.
- monitoring Mar 10, 2026, 01:29 PM UTC
We are actively monitoring the Azure status page, and the service has not yet recovered. We will provide updates on the progress.
- resolved Mar 11, 2026, 01:59 AM UTC
The Azure OpenAI service degradation has been resolved, and all AI-powered features are now fully operational following confirmed stability from Microsoft.
Critical March 9, 2026 Major Service Disruptions for customers in AWS EU-West 1h 10m EU Pod1
Started Mar 09, 2026, 08:49 AM UTC· resolved Mar 09, 2026, 10:00 AM UTC
- investigating Mar 09, 2026, 10:20 AM UTC
We are currently investigating an issue impacting service availability on EU Pod1, which has resulted in site downtime for customers.
- identified Mar 09, 2026, 10:21 AM UTC
We have identified the cause of the service disruptions on EU Pod1, and the team is working on a fix.
- resolved Mar 09, 2026, 10:25 AM UTC
The team has applied the fix and resolved the issue. All services on EU Pod1 have been confirmed to be operating normally.
Major February 7, 2026 Partial degradation of Azure POD service unavailability for a subset of customers. 11h 35m Azure Pod1
Started Feb 07, 2026, 08:00 AM UTC· resolved Feb 07, 2026, 07:35 PM UTC
- investigating Feb 07, 2026, 09:45 AM UTC
We are currently investigating an issue affecting service availability on Azure Pod, which has led to site unavailability for a subset of customers.
- identified Feb 07, 2026, 09:47 AM UTC
Azure has posted the following to their public Status Page: https://azure.status.microsoft/en-us/status Ongoing Service Degradation in West US region Starting at 08:00 UTC, we became aware of an issue affecting multiple services for a subset of customers in the West US region.Our engineering teams are actively investigating and working to mitigate the service disruption impacting the region.We will provide more information as soon as it becomes available.
- monitoring Feb 07, 2026, 07:33 PM UTC
All services in the impacted Azure West US region have recovered. We will continue to monitor and provide updates.
- resolved Feb 07, 2026, 07:35 PM UTC
The incident has been resolved.
Minor December 1, 2025 Partial degradation of POD1 service unavailability for a subset of customers. 8m US Pod1
Started Dec 01, 2025, 11:16 AM UTC· resolved Dec 01, 2025, 11:24 AM UTC
- investigating Dec 01, 2025, 11:16 AM UTC
We are currently investigating an issue affecting service availability on Pod1, which has led to site unavailability for a subset of customers.
- identified Dec 01, 2025, 11:17 AM UTC
We have identified the cause of the service disruptions on Pod1, and the team is working on a fix.
- resolved Dec 01, 2025, 11:24 AM UTC
The team has applied the fix and resolved the issue. All services on Pod1 have been confirmed to be operating normally.
Minor November 24, 2025 Authentication Failure issue in one of the Azure Pod 5m Azure Pod1
Started Nov 24, 2025, 03:12 PM UTC· resolved Nov 24, 2025, 03:18 PM UTC
- investigating Nov 24, 2025, 03:12 PM UTC
We are currently investigating an issue that is causing intermittent failures for users of the Azure pod login service.
- identified Nov 24, 2025, 03:13 PM UTC
The team has identified the issue and is currently working on a fix.
- resolved Nov 24, 2025, 03:18 PM UTC
The team has applied the fix and resolved the issue. The authentication service is now functioning normally, and no new health check failures have been detected.
Critical November 2, 2025 Major Service Disruptions for customers in AWS POD3 4m US Pod3
Started Nov 02, 2025, 11:34 PM UTC· resolved Nov 02, 2025, 11:38 PM UTC
- investigating Nov 02, 2025, 11:34 PM UTC
We are currently investigating an issue where POD3 is unable to establish a connection to the Database
- identified Nov 02, 2025, 11:35 PM UTC
The affected service reporting failed health checks and is unreachable from the database.
- monitoring Nov 02, 2025, 11:38 PM UTC
The replica node has been restored.POD 3 is now able to connect to the database, and services are functioning as expected.
- resolved Nov 02, 2025, 11:38 PM UTC
The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.
Critical October 20, 2025 Major service disruptions for customers in AWS US-East -1 region 14h 49m US Pod2, US Pod9, US Pod11
Started Oct 20, 2025, 07:11 AM UTC· resolved Oct 20, 2025, 10:00 PM UTC
- investigating Oct 20, 2025, 10:00 AM UTC
We are currently facing an outage in AWS East-1 (North Virginia) region, AWS has reported a service disruption in the region, impacting multiple services. Customers in this region might face degraded performance, increased latency.
- identified Oct 20, 2025, 10:05 AM UTC
AWS is currently investigating increased error rates and latencies affecting multiple services. AWS is working on a fix.
- monitoring Oct 20, 2025, 10:11 AM UTC
AWS has implemented initial mitigations and is closely monitoring the impacted services in the US-EAST-1 region.
- resolved Oct 21, 2025, 03:49 AM UTC
All impacted AWS services had fully recovered, and operations returned to normal across the US-EAST-1 region. Our internal workloads and monitoring confirm stable and healthy service performance across all integrated AWS environments.
Critical October 16, 2025 Major Service Disruptions for customers in AWS POD1 7m US Pod1
Started Oct 16, 2025, 04:47 AM UTC· resolved Oct 16, 2025, 04:54 AM UTC
- investigating Oct 16, 2025, 04:59 AM UTC
We are currently investigating an issue impacting the customers in AWS POD1 . The service is experiencing outage for customers.
- identified Oct 16, 2025, 05:02 AM UTC
We are currently investigating a major outage impacting customers in AWS POD1. The affected service reporting failed health checks and is unreachable from the database.
- monitoring Oct 16, 2025, 05:06 AM UTC
The issue was identified as a database scaling issue, which caused connectivity failures. The team is closely monitoring the services.
- resolved Oct 16, 2025, 05:07 AM UTC
The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.
Notice October 13, 2025 Partial degradation of external services on AWS 1h 30m Domain Service
Started Oct 13, 2025, 03:00 PM UTC· resolved Oct 13, 2025, 04:30 PM UTC
- identified Oct 14, 2025, 10:55 AM UTC
We are currently investigating an issue impacting the AWS External Service. The service is experiencing intermittent failures.
- monitoring Oct 14, 2025, 10:55 AM UTC
We have identified the issue, and the team is currently working on a fix.
- resolved Oct 14, 2025, 10:58 AM UTC
The issue has been resolved, and the AWS External Service is now functioning normally and no new health check failures have been detected.
Minor September 23, 2025 Planned Cloud Maintenance on Oracle compute services 1h 34m OCI Pod1
Started Sep 23, 2025, 05:31 AM UTC· resolved Sep 23, 2025, 07:06 AM UTC
- monitoring Sep 23, 2025, 05:31 AM UTC
Oracle is performing maintenance on compute services. During the maintenance timeframe customers in the impacted regions may experience a short service interruptions(less than 5mins)
- monitoring Sep 23, 2025, 05:38 AM UTC
Our engineering teams are actively monitoring all service components to ensure operational continuity. Further updates will be provided as additional information becomes available.
- resolved Sep 23, 2025, 07:06 AM UTC
Planned maintenance has been completed.
Major September 15, 2025 Search service disruption affected a subset of customers 20m US Pod2
Started Sep 15, 2025, 03:32 PM UTC· resolved Sep 15, 2025, 03:52 PM UTC
- investigating Sep 16, 2025, 04:43 AM UTC
Some customers were unable to access search services in AWS POD2, and the services became unavailable on September 15 at 21:02 IST.
- identified Sep 16, 2025, 04:43 AM UTC
We have identified the issue, and the team is currently working on a fix.
- monitoring Sep 16, 2025, 04:45 AM UTC
Search Services on AWS POD2 have been restored. We are actively monitoring the system to ensure stability.
- resolved Sep 16, 2025, 04:46 AM UTC
The issue has been resolved, and search services are operating normally.RCA will be shared shortly.
Major June 6, 2025 Some of the Customers were not able to access the Content Library 15m US Pod2
Started Jun 06, 2025, 02:05 PM UTC· resolved Jun 06, 2025, 02:21 PM UTC
- investigating Jun 06, 2025, 02:15 PM UTC
Some of the Customers were not able to access the Content Library
- identified Jun 06, 2025, 02:16 PM UTC
A service disruption has impacted access to the Content Library for some customers in the US region. We have identified the affected service and are actively working on restoring it.
- monitoring Jun 06, 2025, 02:17 PM UTC
The affected service has been restored. We are continuing to monitor our services.
- resolved Jun 06, 2025, 02:21 PM UTC
The incident has been resolved. We will update the RCA soon.
Major March 13, 2025 Some of the Customers may encounter disruptions in the application 16m US Pod1
Started Mar 13, 2025, 07:28 PM UTC· resolved Mar 13, 2025, 07:45 PM UTC
- investigating Mar 17, 2025, 11:22 AM UTC
Some of the Customers were not able to access the Content Library
- identified Mar 17, 2025, 11:24 AM UTC
A service disruption has impacted access to the Content Library for some customers in the US region. We have identified the affected service and are actively working on restoring it.
- monitoring Mar 17, 2025, 11:25 AM UTC
The affected service has been restored. We are continuing to monitor our services.
- resolved Mar 17, 2025, 11:26 AM UTC
The incident has been resolved. We will update the RCA soon.