RFPIO incident

Import service degradation affected a subset of customers

Notice Resolved View vendor source →

RFPIO experienced a notice incident on July 17, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 12:05 PM UTC
Resolved
Jul 17, 2026, 12:20 PM UTC
Duration
15m
Detected by Pingoru
Jul 17, 2026, 12:05 PM UTC

Update timeline

  1. investigating Jul 17, 2026, 12:05 PM UTC

    We are currently investigating an issue affecting the import service.

  2. identified Jul 17, 2026, 12:05 PM UTC

    We have identified the cause of the issue, and the team is working on a fix.

  3. monitoring Jul 17, 2026, 12:11 PM UTC

    The team has implemented the fix and is now monitoring the service stability.

  4. resolved Jul 17, 2026, 12:20 PM UTC

    Import services are now operating normally, and the issue has been resolved.