RFPIO incident
Translation service disruption affected a subset of customers
RFPIO experienced a notice incident on April 14, 2026, lasting 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 14, 2026, 04:32 PM UTC
We are currently investigating an issue where some of the customers were unable to use translation services.
- identified Apr 14, 2026, 04:33 PM UTC
We have identified the cause of the issue, and the team is working on a fix.
- monitoring Apr 14, 2026, 04:52 PM UTC
The team has implemented the fix, and we are closely monitoring the stability of the services.
- resolved Apr 14, 2026, 05:01 PM UTC
Translation services are confirmed to be functioning normally.