RFPIO incident

AI service features degraded in the EU cluster

Minor Resolved View vendor source →

RFPIO experienced a minor incident on August 17, 2026 affecting EU Pod1, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 03:04 PM UTC
Resolved
Aug 17, 2026, 04:35 PM UTC
Duration
1h 31m
Detected by Pingoru
Aug 17, 2026, 03:04 PM UTC

Affected components

EU Pod1

Update timeline

  1. investigating Aug 17, 2026, 03:04 PM UTC

    We are currently investigating an issue where some of the customers were unable to use AI features.

  2. identified Aug 17, 2026, 03:04 PM UTC

    We have identified the cause of the issue, and the team is working on a fix.

  3. monitoring Aug 17, 2026, 04:21 PM UTC

    The team has implemented the fix, and we are closely monitoring the stability of the services.

  4. resolved Aug 17, 2026, 04:35 PM UTC

    AI services have been restored and are now functioning normally.