RFPIO incident

Search service disruption affected a subset of customers in Oracle Environment

Major Resolved View vendor source →

RFPIO experienced a major incident on March 23, 2026 affecting OCI Pod1, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 05:45 AM UTC
Resolved
Mar 23, 2026, 07:15 AM UTC
Duration
1h 30m
Detected by Pingoru
Mar 23, 2026, 05:45 AM UTC

Affected components

OCI Pod1

Update timeline

  1. investigating Mar 25, 2026, 08:49 AM UTC

    We are currently investigating search service instability within the Oracle Environment

  2. identified Mar 25, 2026, 08:51 AM UTC

    The root cause has been identified, and the team is working on a fix.

  3. monitoring Mar 25, 2026, 08:51 AM UTC

    We are monitoring system performance and data consistency to ensure the environment remains stable.

  4. resolved Mar 25, 2026, 08:53 AM UTC

    The issue is now fully resolved, and the search service is functioning normally.