RFPIO incident

Major Service Disruptions for customers in GCP cluster.

Resolved after 42 minutes, affecting GCP Pod1, on April 28, 2026.

resolved Apr 28, 2026, 06:44 AM UTC

The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.

Started
Apr 28, 2026, 06:01 AM UTC
Resolved
Apr 28, 2026, 06:44 AM UTC
Duration
42m
Detected by Pingoru
Apr 28, 2026, 06:01 AM UTC

Affected components

GCP Pod1

Update timeline

  1. investigating Apr 28, 2026, 06:01 AM UTC

    We are currently investigating an issue affecting customers in the GCP cluster, which is causing a service outage.

  2. identified Apr 28, 2026, 06:04 AM UTC

    We are currently investigating a major outage affecting customers in GCP POD1. The impacted service is failing health checks and cannot be reached from the database.

  3. monitoring Apr 28, 2026, 06:27 AM UTC

    The issue was identified as a database scaling issue, which caused connectivity failures. The team is closely monitoring the services.

  4. resolved Apr 28, 2026, 06:44 AM UTC

    The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.

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