RevolutionEHR incident

TriZetto Login Issues

Minor Resolved View vendor source →

RevolutionEHR experienced a minor incident on November 24, 2025 affecting Integrated Partners, lasting 21h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 05:21 PM UTC
Resolved
Nov 25, 2025, 03:10 PM UTC
Duration
21h 48m
Detected by Pingoru
Nov 24, 2025, 05:21 PM UTC

Affected components

Integrated Partners

Update timeline

  1. investigating Nov 24, 2025, 05:21 PM UTC

    We are aware of an issue affecting TriZetto login functionality, which may impact users’ ability to submit claims and statements. TriZetto is currently investigating the issue. We will provide updates as more information becomes available.

  2. resolved Nov 25, 2025, 03:10 PM UTC

    This incident has been resolved by TriZetto. RevolutionEHR users may have experienced slowness or errors when trying to submit claims due to this incident. TriZetto advises: Please check 'Confirm File Delivery' to verify that your files have successfully transmitted and processed. If your files are not listed, please resubmit them.