RevolutionEHR incident

TriZetto Connectivity Issue

Minor Resolved View vendor source →

RevolutionEHR experienced a minor incident on December 4, 2025 affecting RevolutionEHR United States, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 02:28 PM UTC
Resolved
Dec 04, 2025, 07:16 PM UTC
Duration
4h 47m
Detected by Pingoru
Dec 04, 2025, 02:28 PM UTC

Affected components

RevolutionEHR United States

Update timeline

  1. investigating Dec 04, 2025, 02:28 PM UTC

    We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to Trizetto. TriZetto is currently investigating the issue. We will provide updates as more information becomes available.

  2. resolved Dec 04, 2025, 07:16 PM UTC

    This incident has been resolved.