RevolutionEHR incident

RevClear Auto-Posting - Pending Payments And Tasks Not Generating

Minor Resolved View vendor source →
Started
Feb 23, 2026, 07:43 PM UTC
Resolved
Feb 24, 2026, 09:56 PM UTC
Duration
1d 2h
Detected by Pingoru
Feb 23, 2026, 07:43 PM UTC

Affected components

Integrated Partners

Update timeline

  1. investigating Feb 23, 2026, 07:43 PM UTC

    We are currently investigating an issue with RevClear Auto-Posting. Some payments downloaded from TriZetto on or after February 19, 2026 may not have automatically posted to Accounting > Payments > Pending Payment or created the related tasks in RevolutionEHR. Our team is actively reviewing the issue and will provide updates as they become available.

  2. resolved Feb 24, 2026, 09:56 PM UTC

    The processing delay has been resolved and normal operations have resumed. Any outstanding items are being handled automatically. If your office posted payments manually during the delay, you may see a pending payment. Please review and remove it if the payment has already been applied. In some cases, you may instead receive a notification indicating the invoices were previously addressed.

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