Resolved after 22 hours 51 minutes, affecting Integrated Partners, on November 10, 2025.
TriZetto is currently experiencing issues that are preventing users from logging in. Their team is actively investigating and working to resolve the problem. As a result, RevolutionEHR users may encounter an “Unable to connect to TriZetto” error message when attempting to submit claims or send patient statements. We will provide updates as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 10, 2025, 07:47 PM UTC
TriZetto is currently experiencing issues that are preventing users from logging in. Their team is actively investigating and working to resolve the problem. As a result, RevolutionEHR users may encounter an “Unable to connect to TriZetto” error message when attempting to submit claims or send patient statements. We will provide updates as soon as more information becomes available.
- resolved Nov 11, 2025, 06:39 PM UTC
This incident has been resolved.
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