Resolved after 1 day, affecting RevolutionEHR United States, on June 23, 2025.
VisionWeb is currently investigating an issue that is preventing orders from being submitted. Users may encounter the following error message: "404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable." VisionWeb is actively working to identify and resolve the issue. We will provide updates as soon as more information becomes available.
Affected components
Update timeline
- investigating Jun 23, 2025, 02:12 PM UTC
VisionWeb is currently investigating an issue that is preventing orders from being submitted. Users may encounter the following error message: "404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable." VisionWeb is actively working to identify and resolve the issue. We will provide updates as soon as more information becomes available.
- resolved Jun 24, 2025, 03:07 PM UTC
This incident has been resolved.
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