RevolutionEHR incident

Canada Permanent Daylight Savings

Ongoing since 07:20 PM UTC, affecting RevolutionEHR Canada.

monitoring Oct 21, 2026, 10:05 PM UTC

As we prepare for the upcoming time zone changes affecting parts of Canada on November 1, 2026, we want to make sure your office has the information and guidance needed to prepare for these changes. Due to these changes, some recurring appointments may display one hour earlier or later than expected in RevolutionEHR schedules, the patient portal, or appointment notifications. We have also created a help article with important information about these changes, including the updates needed for your devices and browsers, how to check your time zone settings, and what to do if appointments, schedule slots, or apps are displaying incorrect times. https://help.revehr.com/hc/en-us/articles/44427845649943-Preparing-For-Canadian-Time-Zone-Changes

Started
Oct 01, 2026, 07:20 PM UTC
Resolved
Ongoing
Duration
● 22d 1h
Detected by Pingoru
Oct 01, 2026, 07:20 PM UTC

Affected components

RevolutionEHR Canada

Update timeline

  1. investigating Oct 01, 2026, 07:20 PM UTC

    We are aware of the upcoming permanent time zone changes affecting parts of Canada and understand the importance of ensuring the correct times display on your schedule. Our development team is actively reviewing these changes and we will provide additional information as it becomes available.

  2. monitoring Oct 21, 2026, 10:05 PM UTC

    As we prepare for the upcoming time zone changes affecting parts of Canada on November 1, 2026, we want to make sure your office has the information and guidance needed to prepare for these changes. Due to these changes, some recurring appointments may display one hour earlier or later than expected in RevolutionEHR schedules, the patient portal, or appointment notifications. We have also created a help article with important information about these changes, including the updates needed for your devices and browsers, how to check your time zone settings, and what to do if appointments, schedule slots, or apps are displaying incorrect times. https://help.revehr.com/hc/en-us/articles/44427845649943-Preparing-For-Canadian-Time-Zone-Changes

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