RevolutionEHR incident

Scanning to Revolution on Updated Mac Computers

Ongoing since 03:07 PM UTC, affecting RevolutionEHR United States and RevolutionEHR Canada.

investigating Sep 25, 2026, 03:07 PM UTC

Some users may be unable to scan documents to Revolution after updating their Mac computer. This issue is related to Apple’s transition away from supporting Intel-based applications on newer macOS versions, particularly on Apple silicon Macs. Operating systems that have been reported this affects so far are Golden Gate and Rosetta Our Development team is aware of the issue and is working toward a resolution. We will provide an update when more information is available.

Started
Sep 25, 2026, 03:07 PM UTC
Resolved
Ongoing
Duration
● 29d 22h
Detected by Pingoru
Sep 25, 2026, 03:07 PM UTC

Affected components

RevolutionEHR United StatesRevolutionEHR Canada

Update timeline

  1. investigating Sep 25, 2026, 03:07 PM UTC

    Some users may be unable to scan documents to Revolution after updating their Mac computer. This issue is related to Apple’s transition away from supporting Intel-based applications on newer macOS versions, particularly on Apple silicon Macs. Operating systems that have been reported this affects so far are Golden Gate and Rosetta Our Development team is aware of the issue and is working toward a resolution. We will provide an update when more information is available.

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