Resolved after 5 hours 15 minutes, affecting Customer Databases and My Reports, on May 18, 2026.
With reports indicating full recovery, we are marking this incident as resolved.
Affected components
Customer DatabasesMy Reports
Update timeline
- investigating May 18, 2026, 04:18 PM UTC
We are investigating multiple reports of slowness. We will provide updates as our research continues.
- monitoring May 18, 2026, 06:18 PM UTC
A fix was implemented, and we are seeing signs of recovery. We will continue to monitor the results.
- resolved May 18, 2026, 09:34 PM UTC
With reports indicating full recovery, we are marking this incident as resolved.
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