Restaurant365 experienced a notice incident on May 18, 2026 affecting Customer Databases and My Reports, lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Customer DatabasesMy Reports
Update timeline
- investigating May 18, 2026, 04:18 PM UTC
We are investigating multiple reports of slowness. We will provide updates as our research continues.
- monitoring May 18, 2026, 06:18 PM UTC
A fix was implemented, and we are seeing signs of recovery. We will continue to monitor the results.
- resolved May 18, 2026, 09:34 PM UTC
With reports indicating full recovery, we are marking this incident as resolved.