Resolved after 19 hours 10 minutes, affecting Custom Financials Reporter, on October 27, 2025.
A solution has been implemented, and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 27, 2025, 06:11 PM UTC
We are currently investigating an issue where new transactions are not flowing into Custom Financial Reports.
- identified Oct 27, 2025, 06:27 PM UTC
We've identified the source of this issue and are restarting services. We expect downtime to last 15-30 minutes.
- identified Oct 27, 2025, 07:37 PM UTC
We are continuing to work towards a solution, and the service will remain Under Maintenance until resolved.
- identified Oct 27, 2025, 11:40 PM UTC
We are continuing to work on a solution.
- identified Oct 28, 2025, 01:49 AM UTC
A solution has been identified and is being implemented. We're seeing recovery and will continue to monitor.
- monitoring Oct 28, 2025, 11:19 AM UTC
A solution has been implemented, and we are monitoring the results.
- resolved Oct 28, 2025, 01:22 PM UTC
This incident has been resolved.
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