Resolved after 38 minutes, affecting Third Party Services, on January 9, 2026.
We have confirmed that our third-party service provider has resolved the underlying issue. As a result, all RepairShopr support channels, including phone, chat, and email, are now fully operational. We appreciate your patience while we worked to restore these services.
Affected components
Update timeline
- identified Jan 09, 2026, 08:19 PM UTC
The third party service we use for support communication is currently experiencing an outage. Phone calls, chats, and emails to RepairShopr Support will either be unavailable or have delayed response until the outage is resolved by our third party. We will post updates here as we receive them.
- resolved Jan 09, 2026, 08:58 PM UTC
We have confirmed that our third-party service provider has resolved the underlying issue. As a result, all RepairShopr support channels, including phone, chat, and email, are now fully operational. We appreciate your patience while we worked to restore these services.
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