Resolved after 3 hours 36 minutes, affecting Application Server, on October 23, 2026.
Ticket communications are functional and stable. This incident is resolved. We will continue to monitor to ensure ongoing stability.
Affected components
Update timeline
- identified Oct 23, 2026, 05:02 PM UTC
We have received reports that ticket communications, such as sending emails or posting public or private notes, are not functional. Our team has identified the cause and is working to immediately resolve the issue.
- monitoring Oct 23, 2026, 05:21 PM UTC
We’ve deployed a fix and have verified that ticket communications are operational once again. We apologize for the disruption to your business. We will continue to monitor to ensure stability.
- resolved Oct 23, 2026, 08:39 PM UTC
Ticket communications are functional and stable. This incident is resolved. We will continue to monitor to ensure ongoing stability.
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