Is RepairShopr down?

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Current status
RepairShopr is up

No incidents right now.

RepairShopr is operational right now. Last checked just now; the most recent incident resolved 9d ago.

Real-time RepairShopr status, recent outages, and incident history: pulled directly from RepairShopr's official status page at repairshoprstatus.com every 5 minutes. Pingoru tracks 3 RepairShopr services and has captured 3 incidents in the last 90 days (98.52% uptime). Get email, Slack, Discord, or webhook alerts the moment RepairShopr reports a new incident, free for 3 monitors, no credit card.

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RepairShopr uptime 98.52% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 36m
    Started Oct 23, 2026, 05:02 PM UTC · Resolved Oct 23, 2026, 08:39 PM UTC
    Application Server
    Timeline · 3 updates
    • identified · Oct 23, 2026, 05:02 PM UTC

      We have received reports that ticket communications, such as sending emails or posting public or private notes, are not functional. Our team has identified the cause and is working to immediately resolve the issue.

    • monitoring · Oct 23, 2026, 05:21 PM UTC

      We’ve deployed a fix and have verified that ticket communications are operational once again. We apologize for the disruption to your business. We will continue to monitor to ensure stability.

    • resolved · Oct 23, 2026, 08:39 PM UTC

      Ticket communications are functional and stable. This incident is resolved. We will continue to monitor to ensure ongoing stability.

    Latest: Ticket communications are functional and stable. This incident is resolved. We will continue to monitor to ensure ongoing stability.

  2. Resolved 2h 51m
    Started Oct 23, 2026, 04:00 PM UTC · Resolved Oct 23, 2026, 06:51 PM UTC
    Application Server
    Timeline · 3 updates
    • identified · Oct 23, 2026, 04:00 PM UTC

      An upstream provider is experiencing an outage that affects RepairShopr access in the southeastern United States, particularly near Atlanta. Users in this area may be unable to access RepairShopr until the issue is resolved with our upstream provider. RepairShopr’s servers remain stable and functional. We are monitoring the issue and will provide updates as we receive them.

    • monitoring · Oct 23, 2026, 04:52 PM UTC

      Our upstream provider has implemented a fix. We have verified that access is restored in the Southeastern US region. We will continue to monitor the service closely to ensure ongoing stability.

    • resolved · Oct 23, 2026, 06:51 PM UTC

      The incident has been resolved by our upstream provider. Access to RepairShopr has stabilized across all regions.

    Latest: The incident has been resolved by our upstream provider. Access to RepairShopr has stabilized across all regions.

  3. Resolved 7d 14h
    Started Sep 08, 2026, 05:58 AM UTC · Resolved Sep 15, 2026, 08:22 PM UTC
    Third Party Services
    Timeline · 4 updates
    • investigating · Sep 08, 2026, 05:58 AM UTC

      We are aware that a number of accounts may experience errors when attempting to sync invoices, payments, purchase orders, or bills with Xero. We are actively partnering with Xero to resolve this issue in a timely manner. Thank you for your patience while we work to resolve this issue.

    • identified · Sep 08, 2026, 02:12 PM UTC

      We’ve identified the root cause as a network-level block affecting requests from our servers to Xero, and are actively working with Xero to have it resolved. We’ll share an update as soon as we have one.

    • identified · Sep 11, 2026, 09:54 PM UTC

      While initial reports indicate Xero sync is recovering for some accounts, we remain in active coordination with Xero to ensure full service stability. We will post additional updates as new information becomes available.

    • resolved · Sep 15, 2026, 08:22 PM UTC

      Xero sync is performing within expected parameters. We will continue to monitor sync activity closely to ensure ongoing stability.

    Latest: Xero sync is performing within expected parameters. We will continue to monitor sync activity closely to ensure ongoing stability.

Incident record

Since April 2026 · Hund · 3 components checked every 5 minutes
22incidents recorded
20last 12 months
3last 90 days
42 hourstypical duration, 12 months

The longest incident in the last year, Outbound SMS Degraded on March 3, 2026, ran for 13 days. 14 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Third Party Services12
  • Application Server5
  • Background Workers3

Latest incidents

  • Ticket Communications are not functioning October 23, 2026 · 4 hours · degraded service

    We have received reports that ticket communications, such as sending emails or posting public or private notes, are not functional. Our team has identified the…

  • RepairShopr access degraded in Southeastern US October 23, 2026 · 3 hours · degraded service

    An upstream provider is experiencing an outage that affects RepairShopr access in the southeastern United States, particularly near Atlanta. Users in this area…

  • Xero Sync Errors September 8, 2026 · 8 days · degraded service

    We are aware that a number of accounts may experience errors when attempting to sync invoices, payments, purchase orders, or bills with Xero. We are actively…

Outage history

Past 90 days · 3 incidents View full outage history →