RepairShopr incident

Outbound SMS Degraded

Minor Resolved View vendor source →
Started
Mar 03, 2026, 06:52 PM UTC
Resolved
Mar 16, 2026, 05:02 PM UTC
Duration
12d 22h
Detected by Pingoru
Mar 03, 2026, 06:52 PM UTC

Affected components

Third Party Services

Update timeline

  1. identified Mar 03, 2026, 06:52 PM UTC

    We are experiencing an issue with our third party, which sends SMS notifications from our platform. BYO Twilio and Flowroute accounts are not affected. We are working with our third party to resolve this quickly. We appreciate your patience as we work to resolve this issue.

  2. identified Mar 09, 2026, 09:12 PM UTC

    We are continuing to work closely with our third-party provider to restore SMS functionality. Our team is monitoring the situation and we will provide another update once more information becomes available.

  3. identified Mar 13, 2026, 08:02 PM UTC

    We are still working closely with our third-party provider to restore SMS functionality. Our team is monitoring the situation and we will provide another update once more information becomes available.

  4. resolved Mar 16, 2026, 05:02 PM UTC

    Outbound SMS messaging for RepairShopr accounts has been fully restored.

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