RepairShopr incident
Behavior Issue with Latency and receiving 500 Errors
Resolved after 7 hours 14 minutes, affecting Third Party Services, on June 22, 2026.
Our third-party provider has successfully addressed the underlying issue, and RepairShopr services are operating normally. We have verified that system stability is restored and will continue monitoring performance closely.
Affected components
Update timeline
- investigating Jun 22, 2026, 02:55 PM UTC
We are currently experiencing increased latency and performance degradation affecting portions of the platform. Our team is actively working with a third-party provider to restore normal service as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work toward resolution. We will continue to provide updates as more information becomes available.
- monitoring Jun 22, 2026, 03:20 PM UTC
The issue causing increased latency and performance degradation has been mitigated. Services are currently operating normally, and our team is actively monitoring the environment alongside our third-party provider to ensure continued stability. We appreciate your patience and understanding while we worked to resolve this issue. Additional updates will be provided as necessary.
- resolved Jun 22, 2026, 10:09 PM UTC
Our third-party provider has successfully addressed the underlying issue, and RepairShopr services are operating normally. We have verified that system stability is restored and will continue monitoring performance closely.
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