RepairShopr experienced a minor incident on June 15, 2026 affecting Background Workers, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Background Workers
Update timeline
- investigating Jun 15, 2026, 03:43 PM UTC
We’re seeing delays of up to 15 minutes when processing ticket attachments. Our team is investigating the cause.
- monitoring Jun 15, 2026, 04:23 PM UTC
We’ve made some adjustments and Ticket Attachment performance has improved. We’ll continue to monitor to ensure platform stability.
- resolved Jun 15, 2026, 05:04 PM UTC
Ticket Attachment upload performance has returned to normal operating parameters. This issue is resolved. We will continue monitoring to ensure system stability.