Resolved after 1 hour 21 minutes, affecting Background Workers, on June 15, 2026.
Ticket Attachment upload performance has returned to normal operating parameters. This issue is resolved. We will continue monitoring to ensure system stability.
Affected components
Update timeline
- investigating Jun 15, 2026, 03:43 PM UTC
We’re seeing delays of up to 15 minutes when processing ticket attachments. Our team is investigating the cause.
- monitoring Jun 15, 2026, 04:23 PM UTC
We’ve made some adjustments and Ticket Attachment performance has improved. We’ll continue to monitor to ensure platform stability.
- resolved Jun 15, 2026, 05:04 PM UTC
Ticket Attachment upload performance has returned to normal operating parameters. This issue is resolved. We will continue monitoring to ensure system stability.
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