Renaissance Learning incident

Customers receiving errors after entering Monitor Password in Star Math

Major Resolved View vendor source →

Renaissance Learning experienced a major incident on July 28, 2025 affecting Star Assessments, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 03:35 PM UTC
Resolved
Jul 28, 2025, 05:10 PM UTC
Duration
1h 35m
Detected by Pingoru
Jul 28, 2025, 03:35 PM UTC

Affected components

Star Assessments

Update timeline

  1. investigating Jul 28, 2025, 03:35 PM UTC

    We are currently investigating this issue.

  2. identified Jul 28, 2025, 04:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 28, 2025, 05:10 PM UTC

    This incident has been resolved.