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Last checked 9m agoNo incidents right now.
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Renaissance Learning is operational right now. Last checked 9m ago; the most recent incident resolved 24d ago.
Real-time Renaissance Learning status, recent outages, and incident history — pulled directly from Renaissance Learning's official status page at https://status.renaissance.com every 5 minutes. Pingoru tracks 27 Renaissance Learning services and has captured 8 incidents in the last 90 days (99.67% uptime). Get email, Slack, Discord, or webhook alerts the moment Renaissance Learning reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- FastBridge
Timeline · 5 updates
- investigating · May 08, 2026, 08:54 PM UTC
We are currently investigating an issue affecting students who have paused their Spring aReading or Spring aMath assessments. When attempting to resume a paused assessment—whether from the student's device or through the teacher's Screening tab—an error is displayed, and the assessment cannot continue. What we're doing: Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available. We apologize for the disruption during your Spring testing window and appreciate your patience.
- monitoring · May 09, 2026, 12:48 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · May 09, 2026, 01:31 AM UTC
We are continuing to monitor for any further issues.
- monitoring · May 11, 2026, 08:28 PM UTC
A final fix was applied today 5/11, while the initial fix significantly mitigated occurrence, we identified a narrow scenario where the experience may be impacted by a cached session which the current fix addressed. We will continue to monitor system performance and behavior for the next 24 hours. We expect to close this incident post conclusion of the monitoring activity.
- resolved · May 12, 2026, 10:02 PM UTC
The monitoring period has passed, with all observations confirming that the issue has been resolved.
Latest: The monitoring period has passed, with all observations confirming that the issue has been resolved.
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- Support Cases / Emails
Timeline · 2 updates
- investigating · May 07, 2026, 07:54 PM UTC
We are currently experiencing an issue with our customer support webform, and some customers may be unable to successfully submit requests using this tool. Our team is actively working with our vendor to resolve this as quickly as possible. In the meantime, please email [email protected] for assistance for email requests, and your case will be routed to the appropriate team. Our phone and chat support channels remain fully operational. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. Please stay tuned here for additional updates.
- resolved · May 08, 2026, 12:46 AM UTC
We are pleased to announce that the issue affecting our customer support webform has been resolved and the webform is now active and available for use. Thank you for your patience and understanding while our team worked to resolve this matter.
Latest: We are pleased to announce that the issue affecting our customer support webform has been resolved and the webform is now active and available for use. Thank you for your patience …
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- Accelerated ReaderStar Assessments
Timeline · 1 update
- resolved · May 06, 2026, 09:49 PM UTC
Earlier this afternoon, students accessing Accelerated Reader and STAR quizzes encountered a technical issue in which they were unable to access the quiz and were instead presented with a file download prompt. Our engineering teams quickly identified the technical issue, and the system has been restored and is now behaving correctly. All affected students should be able to access STAR and Accelerated Reader quizzes normally. We sincerely apologize for any inconvenience and appreciate your patience as our team worked to resolve this issue for you. If you continue to experience any difficulties or have questions, please don't hesitate to reach out to our support team—we're here to help. Thank you for your continued partnership.
Latest: Earlier this afternoon, students accessing Accelerated Reader and STAR quizzes encountered a technical issue in which they were unable to access the quiz and were instead presented…
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- DnA
Timeline · 3 updates
- monitoring · Apr 23, 2026, 07:30 PM UTC
Earlier today, DnA Online Testing was experiencing errors, including 504/503 and general slowness. Online Testing is now back online after reverting a scheduled maintenance update. Our Engineering teams are continuing to closely monitor the situation, and updates will be posted here as they become available. We apologize for any inconvenience this may have caused.
- monitoring · Apr 27, 2026, 04:41 PM UTC
We experienced an issue affecting the Online Testing application within DnA. During a period of increased demand, the service did not scale as expected, which resulted in degraded performance and a failure of the Online Testing application. Our engineering team identified that a recent configuration change unintentionally impacted the application’s ability to scale. Once identified, the change was promptly rolled back, and performance returned to normal. We are now implementing additional safeguards, including enhanced monitoring and alerting, to help prevent this type of issue in the future and to ensure faster detection and response should a similar scaling condition arise again. We apologize for the inconvenience this may have caused and appreciate your patience as we continue to improve the reliability and resilience of our systems.
- resolved · Apr 27, 2026, 08:09 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DnAeduCLIMBERSchoolCity
Timeline · 1 update
- resolved · Apr 14, 2026, 08:43 PM UTC
Issue Summary: Following a scheduled migration to a newer authorization server, Renaissance received reports around 8:10 AM CST that some users experienced login failures. Users attempting to access the system encountered an error message stating "There is an error processing your request." Impact: Students and users were temporarily unable to log in and received error messages when attempting to access the system. Resolution: Our Platform Identity team has completed a full rollback to the state before the overnight client migrations. As a result, the login issues for affected districts have been resolved as of 10:35 AM CST. The system is now functioning normally, but is continuing to be monitored to ensure uninterrupted access. We apologize for the disruption and appreciate your patience as we resolved this issue. If you continue to experience login difficulties, please contact our Customer Support team.
Latest: Issue Summary: Following a scheduled migration to a newer authorization server, Renaissance received reports around 8:10 AM CST that some users experienced login failures. Users at…
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See the full Renaissance Learning outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Renaissance Learning outage history →Or sign up free to get alerts when Renaissance Learning breaks · 10 free monitors · No credit card
- Started May 08, 2026, 08:54 PM UTC · Resolved May 12, 2026, 10:02 PM UTC · 4d 1h
- Renaissance Webform Unavailable ResolvedStarted May 07, 2026, 07:54 PM UTC · Resolved May 08, 2026, 12:46 AM UTC · 4h 52m
- Started May 06, 2026, 09:49 PM UTC · Resolved May 06, 2026, 09:49 PM UTC · —
- DnA Online Testing Producing Errors ResolvedStarted Apr 23, 2026, 07:30 PM UTC · Resolved Apr 27, 2026, 08:09 PM UTC · 4d
- Started Apr 14, 2026, 08:43 PM UTC · Resolved Apr 14, 2026, 08:43 PM UTC · —
- Started Mar 25, 2026, 01:43 PM UTC · Resolved Mar 26, 2026, 12:15 PM UTC · 22h 32m