Renaissance Learning incident

Ren Next for Leaders receiving 500 error message upon login

Major Resolved View vendor source →

Renaissance Learning experienced a major incident on October 14, 2025 affecting Renaissance Growth Platform (RGP), lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 05:47 PM UTC
Resolved
Oct 14, 2025, 08:50 PM UTC
Duration
3h 3m
Detected by Pingoru
Oct 14, 2025, 05:47 PM UTC

Affected components

Renaissance Growth Platform (RGP)

Update timeline

  1. monitoring Oct 14, 2025, 05:47 PM UTC

    Some administrators using Ren Next for Leaders had received a 500 error message when logging into RGP. This issue was identified and a fix was implemented. We will continue to monitor this issue for the remainder of today and then move this page to resolved.

  2. resolved Oct 14, 2025, 08:50 PM UTC

    We have received no further instances of this issue. Incident is moved to Resolved.