Renaissance Learning incident

SchoolCity Database-related issue impacting service availability

Minor Resolved View vendor source →

Renaissance Learning experienced a minor incident on September 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 03:00 PM UTC
Resolved
Sep 18, 2026, 03:00 PM UTC
Duration
—
Detected by Pingoru
Sep 18, 2026, 03:00 PM UTC

Update timeline

  1. resolved Sep 18, 2026, 06:40 PM UTC

    Earlier today, the SchoolCity team identified a database issue that temporarily impacted service availability. Some users may have experienced login difficulties or pages failing to load. The issue has been Resolved. The affected database has been restarted, and impacted districts have confirmed that services are working normally. Our engineering team continues to monitor the environment to ensure full stability.