Renaissance Learning incident

RGP - Manage Apps & Users - Searching by Class results in an error

Notice Resolved View vendor source →

Renaissance Learning experienced a notice incident on December 3, 2025 affecting Renaissance Growth Platform (RGP), lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 02:41 PM UTC
Resolved
Dec 03, 2025, 09:59 PM UTC
Duration
7h 18m
Detected by Pingoru
Dec 03, 2025, 02:41 PM UTC

Affected components

Renaissance Growth Platform (RGP)

Update timeline

  1. investigating Dec 03, 2025, 02:41 PM UTC

    We are currently investigating this issue. We will provide updates as they are made available.

  2. identified Dec 03, 2025, 05:17 PM UTC

    Our Engineers have identified the root cause and are currently working on a resolution that will be deployed this afternoon. Once the deployment has been completed and verification has been received that this issue has been resolved, an update will be added on this page.

  3. monitoring Dec 03, 2025, 09:09 PM UTC

    The resolution has been deployed and the verification has been completed. Our Engineers will continue to monitor the issue for any further instances.

  4. resolved Dec 03, 2025, 09:59 PM UTC

    This issue has been resolved.