Renaissance Learning incident

Degraded Performance in SchoolCity

Notice Resolved View vendor source →

Renaissance Learning experienced a notice incident on September 19, 2025 affecting SchoolCity, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 02:59 PM UTC
Resolved
Sep 22, 2025, 07:25 PM UTC
Duration
3d 4h
Detected by Pingoru
Sep 19, 2025, 02:59 PM UTC

Affected components

SchoolCity

Update timeline

  1. investigating Sep 19, 2025, 02:59 PM UTC

    We are currently investigating the issue.

  2. identified Sep 19, 2025, 06:35 PM UTC

    The issue has been identified and we are continuing to work towards a resolution.

  3. monitoring Sep 19, 2025, 09:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2025, 07:25 PM UTC

    This incident has been resolved.