Renaissance Learning incident

SchoolCity - Student Portal Inaccessible / Error Codes

Major Resolved View vendor source →

Renaissance Learning experienced a major incident on October 8, 2025 affecting SchoolCity, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 02:24 PM UTC
Resolved
Oct 08, 2025, 07:03 PM UTC
Duration
4h 38m
Detected by Pingoru
Oct 08, 2025, 02:24 PM UTC

Affected components

SchoolCity

Update timeline

  1. investigating Oct 08, 2025, 02:24 PM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2025, 03:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 08, 2025, 04:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2025, 07:03 PM UTC

    This incident has been resolved.