Renaissance Learning incident

SchoolCity 403 Access Forbidden for Student Portal

Major Resolved View vendor source →

Renaissance Learning experienced a major incident on October 7, 2025 affecting SchoolCity, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 05:44 PM UTC
Resolved
Oct 07, 2025, 10:56 PM UTC
Duration
5h 12m
Detected by Pingoru
Oct 07, 2025, 05:44 PM UTC

Affected components

SchoolCity

Update timeline

  1. investigating Oct 07, 2025, 05:44 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 07, 2025, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2025, 10:56 PM UTC

    This incident has been resolved.