RaiseDonors experienced a major incident on November 7, 2025 affecting Admin Dashboard and Donation Page and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Admin DashboardDonation PageAPIDonor Portal
Update timeline
- investigating Nov 07, 2025, 06:19 PM UTC
We are currently investigating an issue affecting Virtuous Raise where users may experience login errors or white screens when attempting to access the application. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We will provide updates as more information becomes available.
- resolved Nov 07, 2025, 06:29 PM UTC
The issue causing login errors and white screens in Virtuous Raise has been fully resolved. Users should now be able to log in and access the application normally.