RaiseDonors incident

Legacy RaiseDonors Integration Issues

Resolved after 1 hour 14 minutes, affecting Integrations, on October 6, 2026.

resolved Oct 06, 2026, 06:06 PM UTC

We have deployed an update to resolve the issue causing Legacy RaiseDonors integrations to not sync data. The system is now working to catchup the missed integrations. It make take some time to get fully caught up. Reach out to support if you have any additional concerns or if you continue to see any issues.

Started
Oct 06, 2026, 04:52 PM UTC
Resolved
Oct 06, 2026, 06:06 PM UTC
Duration
1h 14m
Detected by Pingoru
Oct 06, 2026, 04:52 PM UTC

Affected components

Integrations

Update timeline

  1. investigating Oct 06, 2026, 04:52 PM UTC

    We are aware of an issue with Legacy RaiseDonors causing integrations to not sync data. This issue is not affecting Virtuous Raise. We are investigating currently and will provide updates as they become available.

  2. resolved Oct 06, 2026, 06:06 PM UTC

    We have deployed an update to resolve the issue causing Legacy RaiseDonors integrations to not sync data. The system is now working to catchup the missed integrations. It make take some time to get fully caught up. Reach out to support if you have any additional concerns or if you continue to see any issues.

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