Is RaiseDonors down?

Last checked 7m ago
Current status
RaiseDonors has degraded performance

Active incident: Investigating

Official status page: https://status.raisedonors.com · Polled every 5 minutes · 4 components tracked

RaiseDonors is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time RaiseDonors status, recent outages, and incident history — pulled directly from RaiseDonors's official status page at https://status.raisedonors.com every 5 minutes. Pingoru tracks 4 RaiseDonors services and has captured 4 incidents in the last 90 days (99.03% uptime). Get email, Slack, Discord, or webhook alerts the moment RaiseDonors reports a new incident — free for 5 monitors, no credit card.

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RaiseDonors uptime 99.03% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 17h 34m
    Started Jul 30, 2026, 03:08 PM UTC
    Donation Page
    Timeline · 1 update
    • investigating · Jul 30, 2026, 03:08 PM UTC

      We continue to see elevated error rates affecting manual ACH payment entry on the Virtuous Raise platform. Our team is actively investigating the issue. At this time, Virtuous Giving is operating normally and is not impacted. We have disabled manual ACH entry while this issue is invetigated. Our engineering team is actively working with Stripe to resolve the issue. We will provide additional updates as soon as more information becomes available.

    Latest: We continue to see elevated error rates affecting manual ACH payment entry on the Virtuous Raise platform. Our team is actively investigating the issue. At this time, Virtuous Givi…

Recent outages & incidents

Past 90 days
  1. Resolved 3m
    Started Jun 23, 2026, 06:42 PM UTC · Resolved Jun 23, 2026, 06:46 PM UTC
    Donation Page
    Timeline · 2 updates
    • investigating · Jun 23, 2026, 06:42 PM UTC

      According to our monitoring system this service has become unresponsive, we’re investigating.

    • resolved · Jun 23, 2026, 06:46 PM UTC

      Service is back up.

    Latest: Service is back up.

  2. Resolved 6m
    Started Jun 23, 2026, 06:40 PM UTC · Resolved Jun 23, 2026, 06:47 PM UTC
    Admin Dashboard
    Timeline · 2 updates
    • investigating · Jun 23, 2026, 06:40 PM UTC

      According to our monitoring system this service has become unresponsive, we’re investigating.

    • resolved · Jun 23, 2026, 06:47 PM UTC

      Service is back up.

    Latest: Service is back up.

  3. Resolved 5h 53m
    Started May 12, 2026, 03:56 PM UTC · Resolved May 12, 2026, 09:49 PM UTC
    Donor Portal
    Timeline · 3 updates
    • investigating · May 12, 2026, 03:56 PM UTC

      We have identified an issue affecting recurring gift processing for organizations in the Central and Mountain time zones. A subset of recurring gifts were processed more than once during this morning’s processing run, resulting in duplicate charges to some donors. We are actively investigating the root cause. Refunds will be issued to all affected donors, and impacted organizations will receive direct communication with additional details. We will provide updates as remediation progresses.

    • investigating · May 12, 2026, 04:28 PM UTC

      We have identified the root cause of this morning’s duplicate recurring gift charges: Last night, a service outage prevented our recurring processing function from accessing a required storage account, causing multiple restarts. This outage coincided exactly with the start of the recurring gift processing job, which resulted in the job being triggered multiple times. Outside of the affected transactions from this run, there are no ongoing recurring processing issues. All other gift processing is operating normally. Our team is continuing to work through refunds for impacted donors, and affected organizations will receive direct communication with full details. We have also initiated an internal review of our service architecture to reduce cross-service dependencies and prevent similar timing-related failures in the future. We will provide a final update once all refunds have been processed.

    • resolved · May 12, 2026, 09:49 PM UTC

      The duplicate recurring gift processing issue affecting organizations in the Central and Mountain time zones has been resolved. Refunds have been issued to all impacted donors. We apologize for the impact this had on your organization and your donors.

    Latest: The duplicate recurring gift processing issue affecting organizations in the Central and Mountain time zones has been resolved. Refunds have been issued to all impacted donors. We …

See the full RaiseDonors outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse RaiseDonors outage history →

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Outage history

Past 90 days · 4 incidents View full outage history →