RaiseDonors incident

Virtuous Raise Integration Delays

Resolved after 5 hours 56 minutes, affecting Integrations, on October 22, 2026.

investigating Oct 22, 2026, 04:52 PM UTC

We are investigating an issue causing delays in data syncing between Raise and CRM. As a result, donations and other updates made in Raise may take longer than usual to appear in CRM. Customers may also experience delays in donation confirmation emails and scheduled reporting sends. Our team is actively investigating the issue and working to restore normal processing. We will provide updates as more information becomes available.

Started
Oct 22, 2026, 04:52 PM UTC
Resolved
Oct 22, 2026, 10:48 PM UTC
Duration
5h 56m
Detected by Pingoru
Oct 22, 2026, 04:52 PM UTC

Affected components

Integrations

Update timeline

  1. investigating Oct 22, 2026, 04:52 PM UTC

    We are investigating an issue causing delays in data syncing between Raise and CRM. As a result, donations and other updates made in Raise may take longer than usual to appear in CRM. Customers may also experience delays in donation confirmation emails and scheduled reporting sends. Our team is actively investigating the issue and working to restore normal processing. We will provide updates as more information becomes available.

  2. resolved Oct 22, 2026, 10:48 PM UTC

    The issue affecting syncing between Raise and CRM has been resolved.

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